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Academic Support Specialist

1 month ago


Glasgow, Glasgow City, United Kingdom Kaplan International Languages Full time

Academic Support Specialist

We are seeking an Academic Support Specialist to join our team. As an Academic Support Specialist, you will play a crucial role in supporting international students, helping them navigate the academic and cultural landscape, and ensuring they receive the necessary support to succeed in UK higher education environments.

This is an excellent opportunity for a student-focused individual who is looking to expand their skills and build their career with an industry leader. As an Academic Support Specialist, you will enjoy working with international students, be student-focused, be open to change and development, and be fully committed to ensuring all our students' success.

Key Responsibilities:

  • Provide academic support and guidance to international students
  • Help students navigate the academic and cultural landscape
  • Ensure students receive the necessary support to succeed in UK higher education environments
  • Work collaboratively as part of a range of different teams to continually improve the student experience
  • Provide consistently high-quality work, respond to feedback, and be self-reflective

What We Offer:

  • Competitive salary
  • Hybrid/home working where possible
  • Paths for career progression
  • Comprehensive benefits package, including 28 days annual leave, big discounts on Kaplan courses, 24/7 confidential helpline, company pension contributions, and more