Customer Service/technical Support
4 days ago
**Customer Service/Technical Support (Spanish, French and Romanian Speakers)**
**Newark - Hybrid/remote working**
**Full Time - Permanent**
**£22,000 which will increase to £23,000 after passing probation period**
**Are you looking for your first step into a hybrid Customer Service role?**
**Do you want to work for an expanding company?**
**Would you like to feel part of a warm and friendly team?**
Our client who the one of the UK's leading technology providers of specialist equipment. They have over 30 year's experience working with some of the top brands out there in their industry. They have a huge product range, available online or on the phone.Their clients' needs range from large technology refreshes to small ad-hoc requirements. They are looking to add to their successful First Line Incident Management Team with someone who is hard working, eager to learn and passionate.
**What you will be doing**:
- Providing 1st line technical support for a range of clients
- Logging all incidents on relevant CRM and software systems
- Diagnosing technical faults and providing over the phone solutions
- Escalating technical queries to 2nd line support
- Providing excellent levels of customer service and support
**Skills / Experience needed**:
- Clear telephone manner
- Driven to deliver high levels of Customer Service
- Problem solving and keen attention to detail
- Flexible approach to working hours
- Experience of working within a Technical Help Desk / Service Desk environment would be an advantage, but full training will be given.
**Benefits**:
- 40 hrs a week, across 5 x 8hr shifts. Shift pattern is 06:00-22:00 Monday-Sunday. Weekend work is only 1 weekend shift every 3 weeks.
- The rota is scheduled 4-6 weeks in advance, and it tends to be 1 week of early starts, couple of weeks of mid-shifts, the 1 week of lates, per month.
- Hybrid working availableSalary: £22,000 a year going up to £23,000 after probation (£22,500 from the start if you speak 2 languages)
- Full training given
- Progression opportunities
This role can be remote working if you live outside of the area.
**_"Major Recruitment act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities"_
-
Customer Service/technical Support
4 days ago
Newark, United Kingdom Major Recruitment Full time**Customer Service/Technical Support (Spanish, French and Romanian Speakers)** **Newark - Hybrid/remote working** **Full Time - Permanent** **£22,000 which will increase to £23,000 after passing probation period** **Are you looking for your first step into a hybrid Customer Service role?** **Do you want to work for an expanding company?** **Would you...
-
Technical Support Specialist
2 weeks ago
Newark on Trent, Nottinghamshire, United Kingdom Rise Technical Recruitment Limited Full time**Key Responsibilities**In this Technical Support Specialist role, you will be working as part of a specialist team, providing technical support and maintenance services to our clients in the Nottinghamshire area. The successful candidate will have a multi-skilled background and excellent problem-solving skills.
-
Customer Service
7 months ago
Newark-on-Trent, United Kingdom Quality Service Recruitment Full timeImmediate starts available for Customer Service / Administrators out of the Newark area. We can offer very flexible working hours and you can work between 20-39 hours per week depending on what your availability is. Those who must work around school hours - this could be a perfect role for you! **About Quality Service Recruitment**: We are proud to be one...
-
Technical Support Advisor
7 months ago
Newark-on-Trent, United Kingdom Digital Space Full timeDigital Space is a leading UK converged managed service provider delivering excellence in Connectivity, Unified Communications and Collaboration, Cloud and Hosting, Security and IT Managed Service Solutions to its customers, through Service Operations based in Newark and Telford. Our culture is customer-centric, serving loyal and trusted customers across...
-
Customer Service Manager
3 days ago
Newark, United Kingdom Mana Resourcing Full timeJOB TITLE: Customer Service Manager LOCATION: Lincoln. SALARY: £42,000 - £45,000 CONTRACT TYPE: 6 month Contract -permanent position highly possible The COMPANY Our client is a well-established not for profit trust. They are now one of the UK's largest organisations in their field employing over 4000 people. Our client is looking for a Customer Service...
-
Technical Support Advisor
23 hours ago
Newark-on-Trent, United Kingdom Digital Space Full timeDigital Space is a leading UK converged managed service provider delivering excellence in Connectivity, Unified Communications and Collaboration, Cloud and Hosting, Security and IT Managed Service Solutions to its customers, through Service Operations based in Newark and Telford. Our culture is customer-centric, serving loyal and trusted customers across...
-
Technical Service Specialist
2 weeks ago
Newark on Trent, Nottinghamshire, United Kingdom Ambitions Personnel Full timeAbout Ambitions PersonnelWe are a leading recruitment agency specializing in staffing solutions for various industries. Our team is dedicated to finding the best talent for our clients' businesses. As a Product Support Operative at Ambitions Personnel, you will be an integral part of our team, working closely with our clients to provide top-notch support...
-
Technical Service Specialist
2 weeks ago
Newark on Trent, Nottinghamshire, United Kingdom Rise Technical Recruitment Limited Full timeJob OverviewRise Technical Recruitment Limited is seeking a skilled Field Service Engineer to join their team in Newark-on-Trent, Nottinghamshire. This is an ideal opportunity for a multi-skilled professional looking to progress their career and increase their earnings.Key ResponsibilitiesCarry out maintenance and repair work on various equipment and...
-
Business Support Administrator
5 days ago
Newark, United Kingdom Reed Business Support Full timeReed are working in partnership with Nottinghamshire County Council and are looking for a Business Support Administrator to join their busy day centre in Newark. This is a full time temporary ongoing assignment. **Key Responsibilities**: - The first port of call for anyone telephoning or visiting the centre - Updating various spreadsheets and information...
-
Technical Support Engineer
2 weeks ago
Newark on Trent, Nottinghamshire, United Kingdom Job&Talent Full timeWe are seeking an experienced Technical Support Engineer to join our team at our leading repair centre in Europe. As a Technical Support Engineer, you will be responsible for ensuring that all repairs meet the highest standards of quality and efficiency.About the RoleJob Overview: We are looking for a highly motivated and experienced Technical Support...
-
Customer Support Agent
7 months ago
Newark-on-Trent, United Kingdom Reflect Recruitment Group Ltd Full timeWe are recruiting for a key Operations/Customer Service Agent for a company based in Newark. The position is 1st Line Technical Support, Reservations & Rates Loading Specialist to join the Head Office in Newark as they are looking to grow the team. This fast-growing Company is looking for a self-starter who is enthusiastic and willing to jump in and roll...
-
Customer Support Specialist
23 hours ago
Newark-on-Trent, United Kingdom Juniper Education Group Full time**Key purpose of job** The core purpose of the Customer Support Advisor is to drive customer excellence. You will be a hardworking team player who provides essential support to our customers to help them achieve the best results from their school website and associated engagement tools. Our Customer Support Advisors ensure each customer receives...
-
Technical Support Agent
4 days ago
Newark-on-Trent, United Kingdom SF Recruitment Full timeSF Recruitment are currently recruiting for a Technical Support Agent based in Newark, Nottinghamshire Area. This permanent position is well suited to an individual that is looking to advance their career in a thriving and supportive workplace! Experience within an first line/ technical customer service role is essential, ideally within a fast-paced...
-
Romanian Technical Support Agent
22 hours ago
Newark-on-Trent, United Kingdom Future Prospects Full time**Romanian Speaking Technical Support Agent** **Newark, Full time, Permanent (Remote / Home Working Available)** **Salary £20,700 per annum.** We are seeking a Romanian speaker who has exceptional customer service skills for our award-winning client in Newark. This full time, permanent role will suit somebody has a flexible attitude to working, an...
-
Technical Support Administrator
7 months ago
Newark-on-Trent, United Kingdom Future Prospects Full time**Technical Support Administrator** **Newark, Full Time, Permanent** **£24,000 Per annum.** We are seeking an **Technical Support Administrator** for our Newark based client on a full time basis (part time also considered). You will be joining a friendly, welcoming team in a varied and exciting role. **THE ROLE** As **Technical Support Administrator**,...
-
Customer Support Advisor
5 days ago
Newark-on-Trent, United Kingdom Juniper Education Group Full time**About Juniper Education Group** Juniper Education was formed in June 2019 and is made up of 12 well established acquired businesses solely focusing on the Education industry. Juniper provides a wide range of education focussed solutions to overcome challenges in schools and Multi-Academy Trusts whether it be human, technological, or operational....
-
Customer Service Team Leader
3 days ago
Newark, United Kingdom SF Recruitment Full timeSF Recruitment are currently recruiting for a Customer Service Team Leader based in Newark, Nottinghamshire Area. This permanent position is well suited to an individual that is looking to advance their career in a thriving and supportive workplace! Experience within an senior customer service/team leader role is essential, ideally within a fast-paced...
-
Customer Service Representative
5 days ago
Newark, United Kingdom Express Recruitment Full timeIf you are looking for an exciting new challenge with the working hours of 9:00am-5:00pm, with no weekend work, then this is the perfect role for you! **Roles & Responsibilities** - Deal with inbound calls from customers and clients regarding products and orders - Communicate closely with internal departments to obtain estimation delivery times - Liaising...
-
Senior Support Services Leader
2 weeks ago
Newark on Trent, Nottinghamshire, United Kingdom Fitzroy Support Full timeSenior Leadership Position AvailableAs a Senior Support Services Leader at Fitzroy Support, you will be responsible for empowering and developing a team to provide sustainable, quality services that truly transform people's lives. You will lead the development of relationships with service users and their families, as well as maintaining effective...
-
Technical Support Professional
2 weeks ago
Newark on Trent, Nottinghamshire, United Kingdom Job&Talent Full timeWe are looking for a highly skilled Technical Support Professional to join our team in Newark. As a Technical Support Professional, you will be responsible for providing technical support to clients and ensuring that all equipment is repaired to the highest standard.Job RequirementsTo be successful in this role, you will need to have a strong background in...