Maintenance Helpdesk Administrator
2 weeks ago
**Maintenance Helpdesk Administrator**
**Woking**
**£25-27K**
**Permanent**
Our client has grown due to a new contract in Woking area so are seeking an IT literate and conscientious Administrator to complement the growing team.
**SKILLS REQUIRED**
- Have a clear and concise approach to verbal communication, able to use the phone to communicate effectively and have good typing skills.
- Able to deal with lots of activity, remain focused on the call you are dealing with, and the information that needs to be recorded or transferred by completing the task you are on before moving on to the next.
- Have a reasonable proficiency in MS Office and able to use IT systems for job management understanding how they function and interact with other systems.
- Have good typing skills and not rely on written notes which are then saved up for inputting later.
- Understand what it is to be part of a team and ensure that learning is shared within the team.
- Be able to take direction from the Resource Controller / Contract Manager and be happy to respond to their instructions.
- Be comfortable in dealing with the workforce, tenants and building users, whilst be able to remain professional even when issues are contentious.
**KNOWLEDGE REQUIRED**
- Basic knowledge of building maintenance trades and the tasks/activities that can be undertaken be each trade group.
- Good geographical understanding of the Woking area including main highways, the best routes, and travel times between different locations.
- Able to use MS Office confidently including Excel
**Benefits**:23 Days Holiday rising with length of service, Pension and Life Assurance
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