Help Desk Administrator/call Handler

2 months ago

Woking, United Kingdom Parker Jones Group Full time

**Role: Help Desk Administrator/Call Handler**

**Location: Woking**

**Pay: £13.50 per hour**

**Summary**:
**Your key responsibilities will be but not limited to**:

- Record accurate information from operatives, subcontractors and clients, ensuring all systems are kept updated with required information.
- Make phone calls to our clients and tenants to pro-actively book in work.

**Knowledge Required**:

- Basic knowledge of building maintenance trades and the tasks/activities that can be undertaken be each trade group.
- Good geographical understanding of the Woking area including main highways, the best routes, and travel times between different locations.

**Qualifications Required**:

- GCSE or Equivalent in Qualification in Maths and English.

**Experience Required**:

- Vast experience of MS Office including Word and Excel with accurate typing skills
- Experience of working in a Repairs and Maintenance call centre or any other call centre environment (Desribale).
- Basic knowledge of building maintenance trades and the tasks/activities that can be undertaken by each trade group.

INDNOV23

**Job Type**: Temporary
Contract length: 6 months

**Salary**: From £13.50 per hour

Expected hours: 40 per week

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Woking: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: INDNOV23

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