Reservations Administrator Full Time

6 months ago


Edinburgh, United Kingdom Timberbush Tours Full time

Do you have a genuine love and passion for Scotland? As well as a good general knowledge of the geography of the country, its top tourist attractions and historical sites? This could be the position for you

We are looking for a reliable, enthusiastic and customer focused team member, able to think on their feet and to help us delight our customers.

Our Reservations team hours cover early and late shifts from 06.45-21.00 hrs over 7 days per week. Located in either our Granton offices or at our shop at Castlehill.

Own transport is preferable.

**Responsibilities and Duties**
- Processing all reservations made by Agents who sell tours on behalf of the Company
- Processing credit card and cash payments
- Processing cancellations and refunds
- Directing incoming calls to the appropriate person
- Updating accommodation information as required
- Updating records relating to Visitor Attractions as required
- Liaising with agents and affiliates, where appropriate
- Delivering exceptional customer service at all times

**Qualifications and Skills**
- Good communication and customer service skills
- Customer-oriented, open and friendly personality.
- Reliable, determined and trust-worthy.
- Must be self-motivated, proactive and able to work autonomously.
- Great interpersonal skills and able to work as part of a team.
- Excellent organisational and problem solving skills.
- Able to be flexible regarding shift work.

**Job Skills**:

- Good computer skills
- Excellent attention to detail
- Good communication skills
- Knowledge of Scotland

Hours: Full Time Permanent

Full Time 26 - 45 per week

**£11.45 ph starting rate, rising to £12.24 ph after training period and working independently.**

**Job Types**: Full-time, Permanent

Pay: £12.24 per hour

**Benefits**:

- Health & wellbeing programme
- On-site parking

Work Location: In person



  • Edinburgh, United Kingdom Timberbush Tours Full time

    Do you have a genuine love and passion for Scotland? As well as a good general knowledge of the geography of the country, its top tourist attractions and historical sites? This could be the position for you! We are looking for a reliable, enthusiastic and customer focused team member, able to think on their feet and to help us delight our customers. Our...


  • Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket - Revenue & Reservations Full time

    We are recruiting a **Reservations Coordinator** for our new Hotel opening team at Four Points by Sheraton Edinburgh, Haymarket. At Cycas Hospitality have a team of dedicated people that get to be their true selves so that they can deliver positively OUTRAGEOUS service! We put people at the heart of everything we do and are looking to recruit a friendly,...


  • Edinburgh, United Kingdom The Dome Full time

    Open for 27 years, The Dome has grown to be an iconic destination for both locals and visitors from further afield, offering 3 dining areas, 4 meeting rooms and an intimate private dining space. We are a must see for anyone visiting the city and pride ourselves on providing a one of a kind experience; combining gold standard service from the get go and a...

  • Full Time Receptionist

    5 months ago


    Edinburgh, United Kingdom AO Hotel & Hostels Edinburgh Ltd Full time

    A&O Edinburgh City is a vibrant and popular hostel located in the heart of Edinburgh. We provide a welcoming and affordable accommodation option for travelers from around the world. Our dedicated team of staff ensures that our guests have a memorable and enjoyable stay in this beautiful city. We are seeking a friendly, enthusiastic, and detail-oriented...

  • Full Time Receptionist

    5 months ago


    Edinburgh, United Kingdom AO Hotel & Hostels Edinburgh Ltd Full time

    A&O Edinburgh City is a vibrant and popular hostel located in the heart of Edinburgh. We provide a welcoming and affordable accommodation option for travelers from around the world. Our dedicated team of staff ensures that our guests have a memorable and enjoyable stay in this beautiful city. We are seeking a friendly, enthusiastic, and detail-oriented...

  • Reservations Agent

    6 months ago


    Edinburgh, United Kingdom Hilton Full time

    Reservations Agent **WELCOME TO A WORLD OF OPPORTUNITIES** AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. No two days are the same at Hampton by Hilton Edinburgh Airport. There is a ‘buzz' about the hotel with the various types of guests that we welcome and extend our personality to. Our diverse team is characterized by a...


  • Edinburgh, United Kingdom The Dome Full time

    Open for 27 years, The Dome has grown to be an iconic destination for both locals and visitors from further afield, offering 3 dining areas, 4 meeting rooms and an intimate private dining space. We are a must see for anyone visiting the city and pride ourselves on providing a one of a kind experience; combining gold standard service from the get go and a...

  • Reservations Executive

    6 months ago


    Edinburgh, United Kingdom The Scotsman Hotel Full time

    The Scotsman Hotel, 20 North Bridge, Edinburgh, Edinburgh, EH1 1TR Who we are? The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more. We are currently looking for a Reservations Executive to join us in our Revenue & Sales office in...

  • Reservations Agent

    6 months ago


    Edinburgh, United Kingdom Dalmahoy Hotel & Country Club Full time

    Located 7 miles from Edinburgh’s city centre, surrounded by beautiful Scottish countryside, just off the A71 lies the four-star Dalmahoy Hotel and Country Club. With spectacular views to Edinburgh Castle and the Forth Bridges, it’s a celebration of Scottish heritage dating back to the 13th century. With 18 operating departments and up to 250 employees,...


  • Edinburgh, United Kingdom Celtic Routes Full time

    Sales & Reservation Specialist Celtic Routes crafts bespoke self-driving tours to the Celtic regions of Scotland, Wales and Ireland offering our guests the chance to discover the beauty of these wonderful countries from behind the wheel of one of Land Rover Defender, Discovery or Range Rovers. **Duties**: - Craft bespoke itineraries to deliver their dream...


  • Edinburgh, United Kingdom Time Recruitment Services Full time

    Temporary Part-time position 20 hours per week, working as part of a small dedicated charity, who want to make a real difference in people’s lives. Based in Musselburgh, East Lothian, office based. Could lead to a permanent contract. **Working Hours**: Monday 12.30pm-5pm Tuesday evening 4.15pm-8.45pm Wednesday 1pm-5pm Friday 9am-5pm - Administer...


  • Edinburgh, United Kingdom CALTON LIVING Full time

    Calton Living operates a portfolio of serviced apartments in Edinburgh including Museum Apartments, our flagship apartment building located in the heart of the Old Town. As Calton Living’s Reservations Assistant, you will be responsible for overseeing reservations and all guest communication during your shifts. This will include collecting guest...


  • Edinburgh, United Kingdom The Dome Full time

    Open for 27 years, The Dome has grown to be an iconic destination for both locals and visitors from further afield, offering 3 dining areas, 4 meeting rooms and an intimate private dining space. We are a must see for anyone visiting the city and pride ourselves on providing a one of a kind experience; combining gold standard service from the get go and a...

  • Administrator

    5 months ago


    Edinburgh, United Kingdom Time Recruitment Services Full time

    On behalf of an established Wealth Management Partnership (FTSE 100 company) based in Edinburgh we are recruiting for an experienced Administrator. - Provide full administration support to the Director and Practice Team. - Typing, sorting post, answering incoming telephone calls and taking messages as and when appropriate. - Making telephone calls to...


  • Edinburgh, Edinburgh, United Kingdom Signature Pub Group Ltd. Full time

    Sales and Reservations RoleAn exciting opportunity has become available for a vibrant and energetic person to join the Sales and Reservations Team with Signature Group.This is a full-time role (5 out of 7 days, 9am – 5:30pm) on a permanent basis, based in our Head Office in Edinburgh with some requirement to visit or occasionally work from some of our...

  • Reservations Agent

    6 months ago


    Edinburgh, United Kingdom W Edinburgh Full time

    **W Edinburgh is hiring a Reservations and Reception Agent to join the team! We invite you to play an integral part in bringing to life this unique brand in Edinburgh!** **Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels’ work culture is uniquely designed to spark your imagination and curiosity while...


  • Edinburgh, United Kingdom Marriott International, Inc Full time

    **Job Number** 24086321 **Job Category** Food and Beverage & Culinary **Location** W Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **W Edinburgh is hiring a Reservations and Reception Agent to join the team! We invite you to...

  • Reservations Agent

    6 months ago


    Edinburgh, United Kingdom The Hoxton Full time

    **Company Description** The Hoxton, Edinburgh** We can’t wait to open our first UK hotel outside of London and where better than the characterful capital of Scotland, Edinburgh. We are now looking for a **Reservations Agent **to join our team and play a crucial part in successfully launching our brand in this new neighbourhood. Reporting to the Front...

  • Bartender (Full-time)

    6 months ago


    Edinburgh, United Kingdom Accor Full time

    Company Description Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf. Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa...


  • Edinburgh, United Kingdom Time Recruitment Services Full time

    Small, friendly Legal Firm based in the West End of Edinburgh City Centre are seeking a Part-time Legal Secretary for their team. - 15 hours per week (2pm-5pm) Mon - Fri - Competitive salary - Office based - West End of Edinburgh City Centre - Start - ASAP **Responsibilities**: - Diary management, mail and stationery - Residential conveyancing - Estate...