Business Improvement Administrator

4 weeks ago


Kirk of Shotts, United Kingdom Scottish Prison Service Full time

The post holder will be responsible for performing a variety of administration tasks within Business Management Unit with a particular focus on Information Management, including Data Protection, Subject Access Requests (SAR) and Freedom of Information (FOI). The post holder will process collate, audit and report on a range of data and will liaise with and respond to request from external stakeholders.

The post holder will provide administrative and secretarial support to Governor in Charge and Senior Managers and provide cover for the Governor's PA duties.
- Responsibilities- Support and provide cover for Business Management administration primarily in the management of Complaints, Internal Complaints (ICC) Loss or Damage to Prisoner Property Claims (LODPP).- Organise appointments and maintain diaries. Arrange meetings and visits for the GIC and Senior Management, copy and audio typing of letters, minutes, reports, and presentations.- Process, collate, audit and report critical business data and report using Microsoft Office packages.- Maintain the Subject Access Request and Freedom of information databases, providing administrative support within these processes.- Process incoming-mail, filtering, distributing and tracking via a database and maintain filing systems.- Management of external and internal communications.**Person Specification**
- Qualifications Requirements- Five National 5 qualifications, including English and Maths/Arithmetic or equivalent or proven relevant work experience
- **Essential**
- Experience Requirements- Competent and experienced in all aspects of administration including recording and producing accurate minutes
- **Essential**
- Experience of using MS Office packages and computerised records/databases as effective business and reporting tools.
- **Essential**
- Knowledge Skills Requirements- Ability to prioritise workload to meet departmental deadlines.
- **Essential**
- Excellent communication skills, both written and verbal, at all organisational levels.
- **Essential**
- Ability to work individually and as part of a team.
- **Essential**
- Ability to work with secure and confidential information.
- **Essential**
- Selection method 1- Interview



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