Clerical Officer

2 months ago


Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

A fantastic opportunity has arisen for a Clerical Officer to come and join our lovely Clinic Preparation Team within Medical Records. We have a full time position available.

Within Medical records in the Clinic Prep team you would be responsible to prepare patient records prior to their outpatient appointments, day case surgery or planned admissions. This role is a mixture of desk based and can also be physically demanding.

We are looking for a dedicated individual with an attitude to learn and must be orangised and work on thier own initative. The successful applicant must have a can do attitude and an approachable manner and have excellent telephone skills. They must be a team player and have the ability to multitask in a busy environment.

Clinic Prep/Treatment centre/Admissions-.

The successful applicant will be expected to act in a professional manner, adhering to strict information governance guidance and always ensure patient confidentiality. The department are continuously looking to improve the service offered and all members of the team are encouraged to suggest new ideas and ways of working.

There may be times when the successful applicant may be required to work flexibly within the department dependent upon business need and patient demand. Flexibility is expected with regards to working hours to support the provision and delivery of the service.

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond.

The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues

**Successful applicants will need to demonstrate**:

- Excellent communication skills
- Good Telephone Manner
- Customer service experience
- Computer literacy
- Self
- motivation
- Good organisational skills
- Ability to pay attention to detail


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