Clerical Officer

1 month ago


Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

the Data Protection Act 1998 and the Access to Health Records Act 1990;.
Main duties of the job

The main purpose of the role is to retrieve and photocopy medical records for disclosure to patients and solicitors; to use in house
software/databases to retrieve information; and to work with colleagues in the legal services team to process requests for copies of medical
records from patients, solicitors and other agencies.

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and
beyond.
The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was
established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.
We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency,
maternity, outpatients, therapies, and children's health.
The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of
community services for people across South Cheshire and Vale Royal.
During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as
safe as possible for staff and patients, through supporting the correct use of PPE.

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents
feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look
after our colleagues.
- To communicate with clinicians and Trust staff in Subject Access matters.
- To collect and deliver medical records to and from various departments within the hospital.
- To undertake accurate photocopying
- To extract information from computerised records from various inhouse systems including but not limited to Soliton, EMIS, Bluespeir, Ulysses RFI
- To advise and provide information to patients or relatives about access to health records under the Data Protection Act / Access to Health

Records Act.
- To liaise with external agencies including Social Services and Police in matters of access to patient health records.
- To have sound knowledge of GDPR 2018

database is kept updated.

difficult/distressed patients/members of the public.
- To carry out routine clerical duties as required.
- To demonstrate ability to work under pressure.
- Flexible approach to working practices, ability to work as a team and to prioritise workload in order to meet deadlines.
- To be willing to put into practice new ideas/working methods as required
- To be knowledgeable in the use of office equipment, including photocopier, in order to properly prepare records for disclosure.
- To be able to use Word/Excel
- To carry out postal duties by collecting mail and sending parcels by Recorded Delivery


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