Medical Records Clerical Officer

7 months ago


Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

Are you looking for a physical challenge where you can make a difference for our patients? If so this role may be a perfect opportunity for you.

Mid Cheshire Hospitals NHS Foundation Trust has a clear vision: “To deliver excellence in healthcare through innovation and collaboration”. The Medical Records department forms part of the Diagnostics and Clinical Support Services Division.

We are looking for an enthusiastic and self-motivated Band 2 Clerical Officer to join our busy Medical Records Library Department at Leighton Hospital. The post holder will provide general administrative duties alongside being responsible for storage, retrieval and management of patient health records.

We are looking for excellent communication and organisational skills together with a confident and pleasant telephone manner. Good IT skills as well as a keen eye for detail and ability to multitask are skills that are vital in this busy role.

This post is a full time permanent post working 37.5hrs per week, working Thursday to Monday between the hours of 6am-2pm

This is a physically demanding role.

The Medical Records Library provides health records for the clinical teams with approximately 23,000 patient records requested on a monthly basis and 29,000 returned to the Library in the same time frame.

The teams within Medical Records provide the following functions:

- Appointments
- responsible for booking outpatient appointments, managing waiting lists and liaising directly with patients or carers. This role is desk based.
- Reception
- welcoming patients to the hospital, reviewing key patient information is entered accurately within the patient administration system and confirming attendance/rescheduling urgent follow-up appointments. This role is desk based.
- Call Centre
- a central contact centre that manage telephone queries from patients/ carers and requests to rebook appointments. This role is desk based.
- Library
- responsible for storage, retrieval and management of patient health records. This role can be physically demanding.

**Successful applicants will need to demonstrate**:

- Excellent communication skills
- Customer service experience
- Computer literacy
- Self
- motivation
- Good organisational skills
- Ability to pay attention to detail

At times of high patient demand, there may be a need to work flexibly across different teams within the department.



  • Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    Are you looking for a physical challenge where you can make a difference for our patients? If so this role may be a perfect opportunity for you. Mid Cheshire Hospitals NHS Foundation Trust has a clear vision: “To deliver excellence in healthcare through innovation and collaboration”. The Medical Records department forms part of the Diagnostics and...


  • Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    Are you looking for a physical challenge where you can make a difference for our patients? If so this role may be a perfect opportunity for you. Mid Cheshire Hospitals NHS Foundation Trust has a clear vision: “To deliver excellence in healthcare through innovation and collaboration”. The Medical Records department forms part of the Diagnostics and...


  • Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    Are you looking for a physical challenge where you can make a difference for our patients? If so this role may be a perfect opportunity for you. This is a physically demanding role. Mid Cheshire Hospitals NHS Foundation Trust has a clear vision: “To deliver excellence in healthcare through innovation and collaboration”. The Medical Records department...


  • Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    Job summary Are you looking for a physical challenge where you can make a difference for our patients? If so this role may be a perfect opportunity for you. Mid Cheshire Hospitals NHS Foundation Trust has a clear vision: "To deliver excellence in healthcare through innovation and collaboration". The Medical Records department forms part of the...

  • Medical Records

    6 months ago


    Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    A fantastic opportunity has arisen for a Clerical Officer to come and join our lovely Clinic Preparation within Medical Records. We have 1 full time vacancy available working Monday to Friday 9am-5pm Within Medical Records in the Clinic Preparation team, you would be responsible for preparing patient health records for outpatient appointments. This is a...


  • Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    Job summary A fantastic opportunity has arisen for a Clerical Officer to come and join our lovely Clinic Preparation within Medical Records. We have 2 full time vacancies available working Monday to Friday 9am-5pm. Within Medical Records in the Clinic Preparation team, you would be responsible for preparing patient health records for outpatient...


  • Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    A fantastic opportunity has arisen for a Appointments Officer to come and join our lovely Call Centre team within Medical Records. Within Medical Records the appointments team are responsible for booking appointments, printing referrals and communicating with patients over the phone. You may also be required to work within our small call centre team...

  • Clerical Officer

    7 months ago


    Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    A fantastic opportunity has arisen for a Appointments Officer to come and join our lovely appointments team within Medical Records. We have 1 full time vacancy available. Within Medical Records the appointments team are responsible for booking appointments, printing referrals and communicating with patients over the phone. You may also be required to work...

  • Medical Records

    7 months ago


    Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    The teams within Medical Records provide the following functions: Appointments responsible for booking outpatient appointments, managing waiting lists and liaising directly with patients or carers. This role is desk based. Reception welcoming patients to the hospital, reviewing key patient information is entered accurately within the patient administration...

  • Medical Secretary

    8 months ago


    Crewe, United Kingdom Hungerford Medical Centre Full time

    To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, etc. in an accurate and quality manner. To process all referrals including sending forms, letters and reports. To action tasks from GPs and colleagues. To assist the...


  • Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    Due to the increasing number of patient referrals for diagnostic medical imaging, we are looking to recruit additional Telephonist / Clerical Officers on a 12 month Fixed Term basis to join the wider administration & clerical team; playing a significant part in maintaining our levels of service. This is the ideal opportunity for someone with an excellent...


  • Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    A vacancy has arisen within the Home Care Team for an Admin and Clerical Officer to work alongside the established team of Children’s Community Nurses. The team are currently managed by the Paediatric & Neonatal Matron and we are looking for someone to assist in the management of everyday admin and clerical duties. Ideally you will have customer care...


  • Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    We are looking to recruit additional Receptionist / Clerical Officers on a permanent basis to join our existing team covering specific periods on reception, whilst also assisting with necessary clerical duties. This is the ideal opportunity for someone with an excellent communication skills (face to face & via telephone) along with good IT & administration...

  • Clerical Officer

    7 months ago


    Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Clerical Officer to join our growing Administration Team within the Urology Department. As a Clerical Officer, you will perform varied duties which include the following responsibilities. - Referral management - use of PCS & the NHS e-Referral system. - Retrieval and preparation of health records for Outpatient...

  • Clerical Officer

    8 months ago


    Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    Working with the Medical Records Library You would be responsible for storage, retrieval and management of patient health records. This role can be physically demanding.


  • Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    MAIN TASKS & RESPONSIBILITIES Service Delivery Provide a comprehensive clerical service to the Department, undertaking all relevant work-related tasks including retrieval, preparation and filing of patient information / data, arranging transport, booking appointments, correspondence, photocopying, emailing, distributing reports and letters according to the...


  • Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    **Successful applicants will need to demonstrate**: Excellent communication skills Customer service experience Computer literacy Self

  • Clerical Officer

    8 months ago


    Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    This role is desk based. Successful applicants will need to demonstrate: Excellent communication skills Customer service experience Computer literacy Self - motivation Good organisational skills Ability to pay attention to detail


  • Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    We are looking for an enthusiastic and self-motivated Band 2 Clerical Assistant / Receptionist to join our reception team in the Gynaecology Outpatient Department at Leighton Hospital. The post holder will provide general administrative duties and front of house reception services. We are looking for excellent communication and organisational skills...

  • Medical Summariser

    6 months ago


    Crewe, United Kingdom Earnswood Medical Centre Full time

    We are looking for a Medical Summariser to join our friendly and supportive team to undertake the summarising of patient records according to set protocols which have been agreed by the Practice, on to the medical clinical system (EMIS), following various coding rules. The postholder will be adaptable and comfortable with changing priorities, they must be a...