Salon Relationship Co-ordinator

2 weeks ago


Hereford, United Kingdom The Little Princess Trust Full time

The Little Princess Trust makes a real difference to the lives of thousands of children and young people faced with cancer each year. The real hair wigs we provide, free of charge, restore the confidence and identity of those who have lost their hair through cancer treatment and other conditions. The charity also funds vital research which leads to kinder and more effective treatments for all childhood cancers.

The role involves weekly travel to 120+ salons across the UK and Ireland. You will need to build and maintain external relationships with specialist wig fitters, whilst constantly seeking to identify opportunities to extend our service even further to children and young people with cancer. Whilst ensuring our outstanding service is delivered to the highest standards through our accredited wig fitter network.

This role is key to ensuring that The Little Princess Trust wig service is offered and made available to every single child or young person diagnosed with cancer throughout the UK and Ireland.

The Little Princess Trust must be highly effective in all that we do as we help more children and young people than ever before. The charity is looking for a motivated and forward-thinking Salon Relationship Co-ordinator to join the team to help us achieve our charitable objectives of giving Hair and Hope to every young child and person with cancer.

If you would like to help us improve the lives of children and young people with cancer **APPLY NOW**

**Key Responsibilities**:

- Maintain regular communication and in person contact with all 120+ LPT accredited wig fitters across the UK and Ireland
- Ensure all 120+ accredited wig fitters operate to our high service standards
- Carry out regular visits to wig fitters/salons to ensure our service is being delivered professionally, effectively and in line with our wig provision, policies and procedures
- Conduct in person annual audits of our wig fitter/salon network to ensure our high level of service is achieved
- Communicate effectively with the referrals team to ensure a seamless referral process
- Help to raise the profile of the charity’s work through regular wig fitters' workshops, empowering service providers with increased knowledge and confidence to effectively deliver our mission
- Identify opportunities to form new relationships with hair loss professionals to help achieve our charitable objectives
- Continually seeking out opportunity, practising and encouraging a culture of strategic excellence
- Carry out general office based administration including filing, correspondence, answering telephone calls, and updating department records
- Ad hoc duties as required by the Referrals Manager

**Key Personal Qualities**:

- Excellent, natural ability to forge relationships
- Positive and friendly
- Caring and compassionate
- Reliable and approachable
- Flexible and with a genuine desire to exceed expectations
- Organised and efficient
- Have the ability to set priorities and work on own initiative and as part of a team
- Willing and able to travel, sometimes out of hours with overnight stays as necessary

**Skills/experience**:

- Excellent verbal and written communication skills
- Full UK Drivers Licence
- A working knowledge of Microsoft Office, including Word and Excel

**Package**
- 09:00 to 17:00 Monday - Friday (35 hours per week)
- 30 days holiday including Bank Holidays
- Use of a pool car for visits
- Based in the Hereford office with regular travel within the UK and Ireland - all travel and business expenses covered
- Team well-being is a big part of working at The Little Princess Trust

Pay: £29,120.00 per year

**Benefits**:

- Company pension
- Life insurance
- Private medical insurance

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 02/06/2024



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