Senior Customer Services Advisor

3 weeks ago


London, United Kingdom Tide Recruitment Full time

**Senior Customer Services Advisor **Hybrid working - Regional travel around South East of EnglandFull time, Permanent position £38,000 - £42,000 **Summary**Tide Partnership is proud to be working with a home health and social care provider who is looking to grow its Sales/Business Development team by recruiting a Senior Client Services Advisor. This is a fantastic opportunity for an experienced Sales professional to join an organisation whose quality is at the heart of what they do. **The Role**As the Senior Client Services Advisor, you will be instrumental in the customer journey and sales process of the organisation. Using previous sales and negotiation skills you will provide outstanding communication to potential new customers guiding them through the journey turning the leads into sales for the group. **Job responsibilities include (but not limited to)**:

- First point of contact for potential new customers/clients looking to utalise the provider's services
- Working alongside the Marketing team to turn the leads into sales
- Provide outstanding communication and negotiation skills to drive business sales.
- Cross-sell services and organisations part of the group to deliver maximum sales.
- Meet and exceed business targets every month whilst tracking where the sales are coming from.

*

**Benefits include**:

- Uncapped commission
- 25 days annual leave per year
- Company pension plan
- Ongoing training to keep developing your skills

**Job Criteria - Essential**:

- 3 years of Sales experience minimum
- Working knowledge of the home care sector and the services offered
- Excellent communication skills with the ability to objection handle and negotiate
- A track record of delivering results and exceeding targets

**Job Types**: Full-time, Permanent

**Salary**: £38,000.00-£42,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work authorisation:

- United Kingdom (required)

Work Location: In person



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