Senior Admin Officer
2 weeks ago
**Northern Ireland Housing Executive - Senior Admin Officer - Belfast**
NI Housing Executive is one of the largest housing bodies in the UK. NI Housing Executive are a flexible and inclusive employer offering great career pathways, enabling you to reach your full potential. Are you an experienced Administrator looking for a role in the Public Sector?
**Benefits**:
- Hourly Rate: £11.39 per hour
- Location: Belfast
- Hours of Work: 37 hrs per week, Monday to Friday 9.00 am - 5.00 pm
- Holidays: 36 days pro rata
- Duration: Temporary, ongoing
**Duties include**:
- Provide high quality customer telephony services, answering and triaging calls professionally, helpfully and in a timely manner.
- Provide compassionate customer service, dealing with a wide range of customers often presenting with complex needs and issues.
- Undertake a wide range of administrative duties to meet the needs of the department.
- Create and maintain excellent recordkeeping arrangements to support the team.
- Monitor and manage inboxes.
- Competent use of IT systems.
- Ensure the smooth day to day running of the team including the extraction and distribution of reports and data.
- Organise and provide administrative support for a range of internal and external meetings.
**Criteria**:
- BTEC Higher or equivalent qualification plus one year of relevant general administrative experience.
Or
BTEC National or equivalent qualification plus two years of relevant general administrative experience.
- IT/ Microsoft Office Proficiency: Intermediate
- As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
Riada Resourcing is an equal opportunities employer.
Riada Resourcing acts as an employment agency for Permanent recruitment and an employment business for the supply of Temporary workers.
**Job Types**: Full-time, Temporary contract
**Salary**: £11.39 per hour
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
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