Contract Monitoring Officer

4 months ago


Mold, United Kingdom NEWCIS Full time

**Hours**:18 to 21 hrs per week

**Salary**:£29,708 (pro rata) plus pension contribution

**Reporting to**: CEO & Deputy CEO

**Location**:NEWCIS Carers Centre, Mold, May be required to travel to cover other sites and events as required.

**PURPOSE OF ROLE**:
A self-driven and experienced Monitoring Officer to support NEWCIS’ contract monitoring requirements. As NEWCIS expands the challenge of maintaining an effective and efficient data monitoring system grows. NEWCIS needs to report accurate to our funders in a timely manner and this post holder will be required to understand the contract responsibilities and manage the charity log data base to provide the data. As part of the team the Monitoring Officer has the opportunity to shape the way NEWCIS presents its data which will support future grant writing processes and quarterly monitoring to funders.

**MAIN DUTIES AND RESPONSIBILITIES**:
1.Support the management team in developing the charity log data base to provide effective reporting in relation to contract performance, management monitoring, social value and impact and outcomes.
2.Pilot quantitative and qualitative monitoring tools as well as design the corresponding data collection procedures & customer feedback.
3. Review existing data collection and information management systems and provide the management team with the data required to ensure efficiencies are made.
4. Support and engage in the design and management of constructive information feedback loops to inform management and funders.
5. Offer support to volunteers in relation to their valued work and how important it is that this work is monitored and a timely collection of monitoring data required.
6. Manage and conduct qualitative monitoring among program beneficiaries and other stakeholders, such as surveys, focus group discussions, interviews and case studies
7. Coordinate analysis of real-time program monitoring data collected through SMS and Smartphone Applications on a weekly and termly basis
8. Lead and conduct analysis of quantitative data as well as qualitative data on all program inputs, outputs and outcomes
9. Compile and publish quantitative and qualitative monitoring results in visually-attractive Monitoring Reports for internal and external audiences.
10. Source funding streams and appropriate grants to feedback to management.

11. There will also be a requirement for internal staff training on systems as and when required, which will include data base training, carer needs assessment process training and other statutory training needs.

12. Maintaining and ensuring confidentiality over personal information relating to individual users of NEWCIS and company information in line with the General Data Protection Regulations.(2018) Conduct system audits and report to management team.

13. Carry out such other duties as may be required, which are consistent with the duties and responsibilities of the post.

**Job Type**: Part-time
Part-time hours: 18 - 21 per week

**Salary**: Up to £29,708.00 per year

**Benefits**:

- Company pension
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Mold


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