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Reservations/administration Consultant

4 months ago

Northwood, United Kingdom Canterbury Travel Full time

**Join the UK's leading Lapland Holiday Experts**

We're looking for a positive and proactive full-time **Reservations/Administration Consultant** to join our team in Northwood, Middlesex. **Starting salary £24k.**

You must be customer-focused, sales driven, and be able to work under pressure, especially during our busy winter season. With training, including educational trips, we'll ensure that you develop a depth of knowledge about our holidays so that you become one of our Lapland Holiday Experts.

**Key responsibilities include**: assisting the team in the management of day-to-day tasks, managing a shared Inbox, making bookings and chasing leads, processing payments and to provide excellent customer service.

**Knowledge and experience**:

- Strong IT skills with the ability to competently use Microsoft Office including MS Teams, Excel & Word.
- Strong written & verbal communication skills
- Strong organisational skills with attention to detail and accuracy
- Ability to multitask and prioritise/handle competing priorities in a fast-paced environment

**What we offer**
- 20 days holiday entitlement plus public holidays
- Vitality Private Healthcare
- Discounted holidays
- Contribution pension
- Employee Assistance Programme
- Social events
- Opportunities for overtime and to accrue lieu time during the busy winter season.

**Salary**: From £24,000.00 per year

**Benefits**:

- Company pension
- Private medical insurance

Work Location: One location

Reference ID: RES/HA6