Band 3 - Receptionist/booking Clerk, Outpatients

3 weeks ago


Hemel Hempstead, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time

We are looking for an outstanding individual who will become a key part of, and make really positive contributions to, our high performing team.

You must have a high standard of literacy and numeracy and excellent keyboard skills. High level understanding and working knowledge of computer systems. A friendly and outgoing approach with patients as this will involve face to face contact.

Position is based at Hemel Hempstead Hospital

To provide a first-class reception service to patients attending Outpatient services at the Trust, contributing to the overall efficient and effective running of all designated clinics.

There has never been a more exciting time to join West Hertfordshire Hospitals NHS Trust Major redevelopment works are due for completion by 2025 or soon after. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.

We encourage and welcome people with disabilities, if you need help please ask.

To work closely with nursing and medical staff to ensure that any issues in clinic are raised immediately to maintain the level of service to patients. Manage the booking of designated follow up appointments, ensuring that these are booked efficiently and that any booking issues are raised immediately with medical staff to ensure patient care is not compromised.



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