Administration Support Officer

2 weeks ago

Stowmarket, United Kingdom Babergh and Mid Suffolk District Council Full time

**Babergh and Mid Suffolk District Councils**are currently looking for a **Administration Support Officer - Waste Services **to join our Waste Services team based in **Stowmarket**.**You will join us on a**full time, fixed term or secondment opportunity for 6 months** and in return, you will receive a competitive salary of **£22,369 - £25,409 per annum (pro rata for part time).**

**About the Administration Support Officer - Waste Services **role**:
The position also involves general office duties and data entry, including processing requests and payments for services using our specialist systems.

**Full time, part time and job share opportunities will be considered.**

**What we are looking for in our Administration Support Officer - Waste Services**:
You will share our values, commitment, and motivation to make a difference for our residents, clients, and communities.
- Excellent customer service skills in order to resolve queries and complaints at first point of contact.
- Have the confidence and diplomacy required when the information being relayed may not be what the customer wants to hear.
- Accurate data entry, with a good attention to detail.
- The ability to multi-task and prioritise workloads, in order to cope with unexpected high demand.
- Good telephony and IT skills, with a knowledge of Microsoft Office products.
- Previous experience working in a customer orientated service is desirable.

**Benefits of working with us**:

- Great opportunities for learning and development.
- Suffolk Coaching and Mentoring Partnership.
- Generous leave entitlement (equivalent to 25 days a year, increasing to 30 days after 5 years’ service, plus bank holidays).
- Competitive Local Government Pension Scheme.
- Wellbeing Support Programme.
- Employee Assist Programme.
- Health Care Options.

**About us**:
Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work.

With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

**Our ways of working**

**Work is what we do, not where we go**

**We are committed to working in a more hybrid way, with a mix of office, home, and remote-based working** (business needs permitting). This has worked well for us and is something we will be continuing with.

**Closing date**:5pm, 27 June 2023.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

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