Housing Customer Service Officer- Part Time

7 months ago


Farnborough, United Kingdom The Hyde Group Full time

**Part Time, Permanent - 14 Hours per week**

**Patch locations**:Chislehurst & Farnborough - Kent**

**£25,520 (pro rata £10,208)**

Hyde is looking for a Housing Officer on a Part Time basis for 14 hours a week. The patches will be in Chislehurst & Farnborough - Kent.

Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re customer driven, inclusive, collaborative and innovative. We work in partnership with our customers to develop and deliver better services for everyone. Resident Services work closely with our customers, providing housing services, housing management and first-class customer care.

**Key Responsibilities of a Housing Officer**
- Carry out resident well-being checks by phone and in person
- Undertake building inspections and fire safety checks.
- Update and manage all resident’s data
- Organize social events and workshops
- Manage shared facilities, including laundry and guest rooms

**Skills and Experience Required**
- Experience of working in a similar environment
- Exceptional customer service skills
- Knowledge of health and safety relating to sheltered housing
- Proficient IT Skills

**Benefits**
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.


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