Business Administrator Apprentice

3 weeks ago


Cardiff, United Kingdom Serco Plc Full time

**Title**: Business Administrator Apprentice
**Location**: Cardiff
**Working Week**: 37 hours per week, Monday - Friday, 09:00 - 17:00
**Salary**: £18,299 per annum plus benefits & 25 days annual leave
**Apprenticeship Qualification**: L3 Business Admin

Is this the right career for you?

As our new Business Support Apprentice, you will be required to undertake a number of tasks within the department. This is the perfect opportunity for someone who has a willingness to learn and develop their administrative skills.

**Day to day you’ll be involved in**:
Co-supporting the Administrator on daily Admin tasks and covering reception where needed
Being a team player and working well with others
Excellent verbal communication and customer service skills

What you need to do the Apprenticeship?

Essential

5 GCSE (A-C)
Good IT skills with particular emphasis on MS Excel and MS Office 365 software
Strong communication skills, both written and verbal
Excellent interpersonal skills, with the ability to work across a number of work streams
Confident to communicate through a variety of media with internal and external stakeholders
Use own initiative and work independently
Demonstrate a flexible approach to work

Desirable

Understanding of DWP/welfare to work market environment
Experience of working in a compliance environment ideally within the Employability sector
Experience of CRM based systems

What's in it for you?

We are looking for someone with excellent organisational skills, exceptional attention to detail, experience in providing excellent telephone-based customer service and will be able to input data at speed and with a high degree of accuracy.

Onsite learning is paid and completely transferable
Pension scheme
25 days annual leave
Health & Wellbeing Benefits
Opportunity to gain practical experience in a professional environment
Full training and support provided
A chance to work with a supportive and experienced team
A pathway to a potential career
Serco discounts which include cinema, online shopping discounts, leisure centre memberships, and much more

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.



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