See more Collapse

Property Management Officer

1 month ago

Hammersmith, United Kingdom Notting Hill Genesis Full time

Job Introduction
**Are you starting off your career or looking for a change in direction? If so, becoming a property management officer at a leading London Housing Association could be the right fit for you.**

Notting Hill Genesis are looking for people with a strong work ethic, problem solving skills and customer focus to train as property management officers (PMOs). As a PMO you will be the main point of contact for the homeowners on your patch of properties. You will deal with their queries and provide excellent levels of customer service by maintaining regular contact with them.

Role Responsibilities
Being a PMO with us is a varied role, and no two days are the same but some of your regular tasks will include:

- Building and managing resident relationships with residents
- Property inspections and managing repairs
- Setting service charge budgets and producing service charge accounts
- Income collection
- Working towards meeting your key performance indicators

Although you will be the main point of contact for your residents and have a lot of responsibility, you won’t be on your own. You will be part of a leasehold team overseen by a leasehold manager with the support of a senior PMO. You will also get close support from the wider leasehold service as well as specialist teams that assist in ensuring our residents are safe and comfortable in their homes.

We have a number of vacancies across our Kings Cross and Hammersmith offices. You will split your time between our offices and the properties that you manage, so a willingness to travel regularly and be flexible is required.

For this role you do not need any property management or housing experience as we provide our new starters with the relevant training to learn how to do the role. However, we would also like to hear from you if you do have experience in this sector.

Regardless of where you currently work or have finished studying, if you can demonstrate the following key skills and abilities then this role may well be for you.
- Customer service experience
- Problem-solving skills
- Excellent verbal and written communication skills
- Ability to manage workload and prioritise accordingly
- Excellent PC skills including Microsoft Word and Excel

**What’s in it for you?**

In the video below, one of our PMOs Jason explains what the PMO role entails, his journey and career aspirations with NHG.

As a PMO, you will gain an amazing breadth of knowledge in buildings and property management. You will learn skills ranging from budgeting and finance to maintenance and repairs which will set you up to take your first steps in your property management career.

As you gain more experience in the role you will take on more responsibility and can climb the PMO pay scale to earn a higher salary of up to £39,897. We also support and fund our PMOs in gaining an accredited property management qualification with the Institute of Residential Property Management (IRPM).

Ultimately, many of our PMOs move into senior positions within our service and others following paths into asset management, compliance and development.

**How to apply**
- Assessment centre (written assessment, interview, and role play)

Please note that this role is eligible for sponsorship under the Skilled Worker visa route (SOC Code 3234).

**Benefits**

In return we offer:

- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity and adoption pay - we offer enhanced maternity and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more
- Interest free loans: season ticket loan, tenancy deposit loan and training loan
- Cycle to work scheme

About The Company
Notting Hill Genesis is now one of the largest housing associations in London and the south east. We own and manage more than 66,000 homes and employ around 2,000 staff. We provide homes across a range of tenures and are committed to continuing to deliver housing that is affordable to all. Our roots reach back to the 1960s when our legacy organisations were established by local people who shared a similar vision - to house west London’s working poor, providing them a home from which to build themselves and their families a secure future.

**Our people**

We value our people and both respect and celebrate their differences. We’re proud to say that our colleagues come from different backgrounds, with varied outlooks and are from all over the world. We encourage and are committed to diversity. We know that when people with varied experiences and unique points of view come together, it makes us a stronger organisati

We have other current jobs related to this field that you can find below

  • Property Management Officer

    6 days ago

    Hammersmith, United Kingdom Notting Hill Genesis Full time

    Job Introduction **Are you starting off your career or looking for a change in direction? If so, becoming a property management officer at a leading London Housing Association could be the right fit for you.** Notting Hill Genesis are looking for people with a strong work ethic, problem solving skills and customer focus to train as property management...

  • Property Leasing Renewal Officer

    1 month ago

    Hammersmith, United Kingdom Hammersmith & Fulham Council Full time

    We are seeking to recruit a property expert with experience in managing legal property contracts in Housing, to ensure we are organised in the best way to deliver the Council’s vision and ambitions to make Hammersmith and Fulham the best place to live and work. Hammersmith & Fulham is a naturally ambitious council - so we’re looking for motivated...

  • Assistant Property Manager

    4 weeks ago

    Hammersmith, United Kingdom Swoop Recruitment Full time

    Property Management Administrator Are you looking for your first step into the property industry?! This role requires no property experience and will consider those with administrative or customer service backgrounds! What You Can Expect Location – Hammersmith Salary – Circa £27k dependent on experience Work type – Permanent, on-site full time...

  • Assistant Property Manager

    4 weeks ago

    Hammersmith, United Kingdom Swoop Recruitment Full time

    Property Management Administrator Are you looking for your first step into the property industry?! This role requires no property experience and will consider those with administrative or customer service backgrounds!What You Can ExpectLocation – HammersmithSalary – Circa £27k dependent on experienceWork type – Permanent, on-site full timeHours - 9-5...

  • Assistant Property Manager

    4 weeks ago

    Hammersmith, United Kingdom Swoop Recruitment Full time

    Property Management Administrator Are you looking for your first step into the property industry?! This role requires no property experience and will consider those with administrative or customer service backgrounds!What You Can ExpectLocation – HammersmithSalary – Circa £27k dependent on experienceWork type – Permanent, on-site full timeHours - 9-5...

  • Assistant Property Manager

    4 weeks ago

    Hammersmith, United Kingdom Swoop Recruitment Full time

    Property Management Administrator Are you looking for your first step into the property industry?! This role requires no property experience and will consider those with administrative or customer service backgrounds!What You Can ExpectLocation – HammersmithSalary – Circa £27k dependent on experienceWork type – Permanent, on-site full timeHours - 9-5...

  • Resident Liaison Officer

    2 months ago

    Hammersmith, United Kingdom Morgan Sindall Property Services Full time

    We are looking to recruit a Resident Liaison Officer, permanent, to join us in our Hammersmith & Fulham hub. **About the Role** Working to deliver the best quality service, you’ll be responsible for a first-class liaison and administrative support to our project team, liaising with a wide and diverse customer base, in a professional and efficient...

  • Receptionist

    1 month ago

    Hammersmith, United Kingdom Lah Property Marketing Full time

    **Description**: **Receptionist - part time** **London - Hammersmith** We have a fantastic opportunity for a first-class, corporate receptionist to work as part of a job share team in an office building, just a five-minute walk from Hammersmith station. You will work collaboratively with your job share to own the reception and take pride in delivering...

  • Assistant Property Manager

    4 weeks ago

    Hammersmith, UK, West London, United Kingdom Swoop Recruitment Full time

    Property Management Administrator Are you looking for your first step into the property industry?! This role requires no property experience and will consider those with administrative or customer service backgrounds!What You Can ExpectLocation – HammersmithSalary – Circa £27k dependent on experienceWork type – Permanent, on-site full timeHours - 9-5...

  • Lettings and Sales Negotiator

    2 months ago

    Hammersmith, United Kingdom London Property Guru Full time

    This is a fantastic opportunity to join **London Property Guru** as an Estate Agent within our S**ales & Lettings team**. As a Lettings Negotiator, you will be responsible for letting and selling a portfolio of properties in new builds across London. You will be the first point of contact for potential tenants and will be responsible for arranging viewings,...

  • Administrator - Property Administrator

    1 week ago

    Hammersmith, United Kingdom Acme Appointments Full time

    Administrator with experience in property management ... a busy surveyors and property managers are looking for a property administrator for their block management department where you'll be supporting a small team of property managers who look after a busy portfolio of residential blocks in and around the Hammersmith area.Responsibilities include: *...

  • Assistant Property Manager

    4 weeks ago

    Hammersmith, Greater London, United Kingdom Swoop Recruitment Full time €27,000

    Property Management Administrator Are you looking for your first step into the property industry?! This role requires no property experience and will consider those with administrative or customer service backgrounds! What You Can Expect Location – Hammersmith Salary – Circa £27k dependent on experience Work type – Permanent, on-site full time ...

  • Assistant Property Manager

    4 weeks ago

    Hammersmith, Greater London, United Kingdom Swoop Recruitment Full time €27,000

    Property Management Administrator Are you looking for your first step into the property industry?! This role requires no property experience and will consider those with administrative or customer service backgrounds! What You Can Expect Location – Hammersmith Salary – Circa £27k dependent on experience Work type – Permanent, on-site full time ...

  • Sheltered Housing Officer

    1 month ago

    Hammersmith, United Kingdom Ackerman Pierce Ltd Full time

    Do you have experience as a Sheltered Housing Officer? My client is looking for someone to deliver an enhanced tenancy and estate management service which continually improves the quality of life and satisfaction with services for older and vulnerable residents and maximises the opportunity to co-ordinate and work with key partners and stakeholders.What we...

  • Assistant Property Manager- Hybrid working

    4 weeks ago

    Hammersmith, Greater London, United Kingdom Swoop Recruitment Full time €27,000

    Property Management Administrator Are you looking for your first step into the property industry?! This role requires no property experience and will consider those with administrative or customer service backgrounds! Work type – Permanent, on-site full time Our client is a leading diversified property investment consultancy in London and is one of...

  • Assistant Property Manager- Hybrid working

    4 weeks ago

    Hammersmith, Greater London, United Kingdom Swoop Recruitment Full time €27,000

    Property Management Administrator Are you looking for your first step into the property industry?! This role requires no property experience and will consider those with administrative or customer service backgrounds! Work type – Permanent, on-site full time Our client is a leading diversified property investment consultancy in London and is one of...

  • Housing Officer

    3 weeks ago

    Hammersmith, United Kingdom 4Recruitment Services Full time

    Our local authority client based in West London are urgently seeking an experienced Housing Officer.*£26.89 an hour umbrella**5 days in office or on site*Role Purpose 1. To provide a customer focused, proactive and high-quality tenancy/leasehold, neighbourhood management service to general needs and sheltered residents. 2. Enable our residents to hold...

  • Specialist Housing Officer

    4 weeks ago

    Hammersmith, United Kingdom Tempest Resourcing Limited Full time

    My client, a leading London Borough is seeking to recruit a Specialist Housing Officer / Scheme Manager on an ongoing temporary basis. Working as part of a Specialist Housing Team your role is to deliver an enhanced tenancy and estate management service which continually improves the quality of life and satisfaction with services for older and vulnerable...

  • Customer Service Advisor

    2 months ago

    Hammersmith, United Kingdom Morgan Sindall Property Services Full time

    **Permanent - Full Time 40 hours** We are looking to recruit a Customer Service Advisor to join our team our in Hammersmith & Fulham Gas, based in our office at Goldney Road W9 2AR. **About the Role** Joining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that...

  • Specialist Housing Officer

    4 weeks ago

    Hammersmith, United Kingdom Tempest Resourcing Limited Full time

    My client, a leading London Borough is seeking to recruit a Specialist Housing Officer / Scheme Manager on an ongoing temporary basis. Working as part of a Specialist Housing Team your role is to deliver an enhanced tenancy and estate management service which continually improves the quality of life and satisfaction with services for older and vulnerable...