Customer Service Assistant

2 months ago


Birmingham, United Kingdom Spring Housing Association Full time

We are currently looking for a Customer Services Assistant to work at one of our hostels in Birmingham to provide front line reception service and general administrative support to the housing and wellbeing teams.

The aim of the role is to provide a high quality, professional reception, telephony, and administrative service. The role will involve providing a frontline service to customers, staff, and visitors, providing help and advice.

**Duties also include**:

- Distributing all incoming mail and ensure outgoing mail is dispatched. To organise and maintain filing and information systems, including electronic systems.
- Process general repairs where required and escalate issues where necessary. Liaise with repairs team and residents on planned work.
- To assist with monitoring and recording details of all stock held on site, including stationary orders and receive deliveries. Contact suppliers for estimates for items required for stock replenishment.
- To support with housing management administration including setting up new tenancies and key management.

**Experience Requirements**:

- Excellent customer service skills
- Previous experience working in customer service.
- Strong knowledge of MS packages Word and Excel
- Good attention to detail
- Ability to work to deadlines.
- Previously worked in social housing would be desirable.

As part of our commitment to making Spring a great place to work, we offer a comprehensive reward and benefits package.

**For further information on how to apply**:
**Job Types**: Full-time, Permanent

**Salary**: Up to £10.42 per hour

Schedule:

- Monday to Friday

Work Location: In person



  • Birmingham, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Birmingham, B23 7PG **Hours**:Part-Time **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a Sales...


  • Birmingham, United Kingdom The Athenian Full time

    **Job Opening: Customer Service Assistant at The Athenian** Are you passionate about delivering exceptional service in a vibrant and dynamic environment? Join our team at The Athenian, where we celebrate authentic Greek cuisine and hospitality. We are currently seeking enthusiastic individuals to join us as Customer Service...


  • Birmingham, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Birmingham, B27 7US **Hours**:Part-Time / Permanent **Hourly Rate**:Up to £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a...


  • Birmingham, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Birmingham, B23 7PG **Hours**:Part-Time Hours Available **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...


  • Birmingham, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Birmingham, B23 7PG **Hours**: Part-Time Hours Available **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...


  • Birmingham, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Birmingham, B27 7US **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...


  • Birmingham, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Knowle, B93 9DZ **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Birmingham, United Kingdom World Duty Free Group Full time

    Customer Assistant - Customer Service Advisor Location - Birmingham Airport Pay - competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) Contract - 18 - 35 hours per week, plus overtime, permanent, part time Working pattern - 3 on 3 off (3 weekends off in a row) between the hours of 4am - 10pm,...


  • Birmingham, United Kingdom JLL Fitness LTD Full time

    Full Time Position. We are currently seeking an enthusiastic Customer Service Assistant to join our team based near Erdington, Birmingham. Full Time Warehouse Vacancy in Erdington, Birmingham. Operating Hours: Monday to Friday 9am to 5pm, Saturday 9am to 2pm (Saturday working is on a two week rota). Holiday: 28 days running from January to December (Bank...


  • Birmingham, United Kingdom Launch Group Full time

    **Seasonal Customer Assistant - Customer Service Advisor** **Location **- Birmingham Airport **Pay **- competitive hourly rate plus excellent benefits (3am-6am get an additional 20% premium for the unsociable hours) **Contract **- 18 - 35 hours per week, plus overtime, part time, seasonal - April to October **Working pattern** - 3 on 3 off (3 weekends...


  • Birmingham, United Kingdom World Duty Free Full time

    Location: Birmingham Position: Part Time **Salary**: Competitive Hourly Rate Benefits: Benefits - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts) Customer Assistant - Customer Service...


  • Birmingham, United Kingdom Sandwell and West Birmingham Hospitals NHS Trust Full time

    The Customers Services Assistant will help the Procurement team in promoting and maintaining a cost effective, responsive and efficient Materials Management service and in managing all staff and resources to deliver the services to customers in accordance with policies and procedures adopted by Sandwell & West Birmingham Hospitals NHS Trust.


  • Birmingham, United Kingdom Simon Lincoln Recruitment Solutions Ltd Full time

    **Hours of Work - Cover 9am - 5pm** **Dates - Monday 27th November - ongoing** **Duties** - Based front of house ensuring the highest level of customer service is maintained at all times and act as a role model for excellent service delivery. - To assist on open days and carry out viewings. - To follow the complaints procedures and to receive, log and...


  • Birmingham, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 35 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes...


  • Birmingham, United Kingdom Compass Group Full time

    We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 12 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its...


  • Birmingham, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 12 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that...


  • Birmingham, United Kingdom xeal Pharma Full time

    **Responsibilities**: - Manage and respond to external and internal phone calls promptly and professionally. - Provide customers and internal teams with accurate ETAs and tracking information for deliveries. - Follow up with couriers to ensure timely delivery of products and resolve any delivery issues. - Arrange and book collections for product returns as...


  • Birmingham, United Kingdom Bloom Partners Marketing Full time

    **About us** Bloom Partners Marketing is a small business in Birmingham. We are professional, rewarding and collaborative. Our work environment includes: - Modern office setting - Casual work attire - Regular social events - Company perks We are looking for an enthusiastic and driven Customer Service Assistant to join our team on a full-time basis in...


  • Birmingham, United Kingdom Fellows Auctioneers Full time

    Join Our Dynamic Team as a Client Services Assistant!Location: Birmingham, UKHours: 35 hours per week (9:00am to 5:00pm, Monday to Friday)Salary: 22-25K (Depending on experience) Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? Join our growing auction house in Birmingham as a Client...


  • Birmingham, United Kingdom Fellows Auctioneers Full time

    Join Our Dynamic Team as a Client Services Assistant!Location: Birmingham, UKHours: 35 hours per week (9:00am to 5:00pm, Monday to Friday)Salary: 22-25K (Depending on experience) Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? Join our growing auction house in Birmingham as a Client...