Technical Consultant
3 months ago
**Technical Consultant - Band C**
Pro currently has an exciting opportunity for a Technical Consultant to be part of our Insurance Services team. The job holder will be required to manage a team to perform effectively and ensure client service levels, deliverables and deadlines are met.
Pro operates a hybrid working policy and this role would be working from home for the majority of the time and from our Gloucester or Liverpool office on a weekly basis.
**Responsibilities**
Responsible for the performance of a client and manging the team, responsibilities include:
- Establish and own external client relationships
- Delivery of contract profitability for the team
- Monitor KPIs and SLAs, identifying steps to mitigate delivery issues and escalating to the Client Manager where necessary
- Provide meaningful MI and analysis, in a suitable format regarding service delivery and Client Governance to the Client Manager
- Implement decisions made on activities within the team
- Resolve issues internally and support resolutions externally
- Resource management including effective utilisation, delegation of work and recruitment
- Professional and personal development of team
- Cascade and communication of objectives
- Appraisals and objective setting
- Agreeing personal development plans with individuals
- Review processed work completed by other team members and feedback any findings Provide technical training and assistance team members and the wider team where needed
- Identify strategy for reduction in QC. Identify and recommend system enhancements to reduce QC.
- Identify and escalate any issues impacting current and future business opportunities
- Contribute to new business projects and support new business pitches
- Directly reporting to operations manager to assist in decision making, budget planning, utilisation, training and business development
- Support business development meetings providing technical input where necessary.
**Skills and Experience**
- Strong technical (re)insurance knowledge and principles of insurance is essential
- Able to navigate around a variety of systems such as client-developed systems and various document management and workflow systems.
- Excellent working knowledge of London Market systems and procedures
- Ability to prioritise team workload to meet deadlines
- Maintain a conscientious, positive and enthusiastic approach to work, maintaining good working relationships with Clients, direct reports and colleagues
- Demonstrated experience of leading and managing people, either direct line management or via projects.
- Excellent communication and able to work on own initiative
- Strong experience in working with Microsoft packages including Excel and PowerPoint.
- Good understanding of team utilisation, together with experience of using workflow tools to monitor, measure and act upon performance management information.
- Strong data analysis skills; the ability to draw insights from MI and make recommendations for process, people or organisational improvements
**Job Types**: Full-time, Permanent
**Salary**: From £40,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Life insurance
- Referral programme
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Gloucester: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Gloucester
-
Technical Consultant
2 months ago
Gloucester, Gloucestershire, United Kingdom Ncounter Full timeTechnical Consultant As a Technical Consultant for this innovative and transformation focused consultancy, you will become part of a very experienced and diverse team who focus on adapting to their client's needs. With wide ranging transformation projects across Central Government, Defence, Intelligence/Security and Emergency Services, this role offers an...
-
Technical Consultant Grad
3 months ago
Gloucester, United Kingdom Reqiva ltd Full timeAre you a graduate looking for an exciting opportunity within the Fintech industry? Do you want to kickstart your career as a Tech Consultant? Reqiva are partnered with a market leading consultancy in the Fintech industry based in Oxford. They are looking for a motivated career driven individual to join the team as a Technical Consultant. As a company...
-
Technical Consultant
3 months ago
Gloucester, United Kingdom PRO Insurance Solutions Full time**Technical Consultant - Band C** Pro currently has an exciting opportunity for a Technical Consultant to be part of our Insurance Services team. The job holder will be required to manage a team to perform effectively and ensure client service levels, deliverables and deadlines are met. Pro operates a hybrid working policy and this role would be working...
-
Technical Solutions Consultant
3 weeks ago
Gloucester, Gloucestershire, United Kingdom Thinkproject Full timeThinkproject is a prominent European organization specializing in the digital transformation of the construction sector. With a global presence and a diverse clientele, we are dedicated to enhancing the efficiency, safety, and sustainability of construction initiatives. We invite you to join our team in the UK as a Technical Solutions Consultant within our...
-
Technical Sales Consultant
3 weeks ago
Gloucester, Gloucestershire, United Kingdom Workshop Recruitment Full time £30,000 - £40,000About the Company: Our client is a prominent entity in the engineering sector, specializing in the innovative design and production of skid-mounted rotary compressors. They cater to various industries, including oil and gas, chemical and petrochemical, as well as energy and power generation. Position Overview: We are seeking a skilled Technical Sales...
-
Technical consultant
2 weeks ago
Gloucester, United Kingdom Hays Specialist Recruitment Limited Full timeAbout Us:Join a growing organisation, where innovation meets excellence. We are committed to providing top-notch IT solutions and support to our clients. If you are passionate about technology and thrive in a fast-paced environment, we want to hear from you! Key Responsibilities: Provide 2nd line support for Office 365, Microsoft stack, Azure Active...
-
Lead Consultant for Household Technical Claims
3 weeks ago
Gloucester, Gloucestershire, United Kingdom IPS Group Full timeSenior Manager of Complex Household ClaimsAre you a seasoned professional with a strong background in overseeing intricate and high-value claims? Do you have a talent for steering teams towards excellence while ensuring that claims are processed effectively and economically? If this resonates with you, consider the opportunity as the Senior Manager of...
-
Technical Support Specialist
2 days ago
Gloucester, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full timeJob Title: Technical Support EngineerJob Type: Full-timeCompany: i2i Recruitment ConsultancyLocation: Remote (with occasional on-site visits)Job Description:We are seeking a highly skilled Technical Support Engineer to join our team at i2i Recruitment Consultancy. As a Technical Support Engineer, you will be responsible for providing technical support to our...
-
Technical Support Specialist
2 days ago
Gloucester, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full timeJob Title: Technical Support EngineerJob Type: Full-timeCompany: i2i Recruitment ConsultancyLocation: Remote (with occasional on-site visits)Job Description:We are seeking a highly skilled Technical Support Engineer to join our team at i2i Recruitment Consultancy. As a Technical Support Engineer, you will be responsible for providing technical support to our...
-
Technical Systems Specialist
3 weeks ago
Gloucester, Gloucestershire, United Kingdom CBSbutler Holdings Limited trading as CBSbutler Full timePosition: Technical Systems Specialist Salary: Competitive based on experience. Location: Flexible/ Remote. Security clearance is a prerequisite for this position. We are seeking a skilled Technical Systems Specialist for our client, a leader in technological innovation and consultancy services for military and governmental sectors. You will possess robust...
-
Technical Support Manager
1 week ago
Gloucester, United Kingdom Grafton Recruitment Full timeTechnical Support Manager Salary: £55k to £65k DOEGrafton Recruitment are delighted to be partnering with Viega to recruit an experienced Technical Support Manager to join their team.THE COMPANY: Viega stands at the forefront of technology in the installation industry. Their advanced solutions demonstrate their dedication to the environment and future...
-
Security Consultant
6 days ago
Gloucester, Gloucestershire, United Kingdom Maxwell Bond Full timeJob OverviewMaxwell Bond is partnering with a leading consultancy to deliver projects within the defense sector. As an Information Security Consultant, you will play a key role in helping our client mitigate cyber risks and ensure the security of their information assets.Key Responsibilities:Develop and implement comprehensive information security strategies...
-
Technical Support Specialist
2 days ago
Gloucester, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full timeJob Description**Technical Support Engineer**i2i Recruitment Consultancy is seeking two skilled Technical Support Engineers to join their growing team. As a Technical Support Engineer, you will play a crucial role in providing exceptional customer support and technical expertise to our clients.Key ResponsibilitiesProvide technical support to customers via...
-
Technical Support Specialist
6 days ago
Gloucester, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full timeJob Description**Technical Support Engineer**i2i Recruitment Consultancy is seeking two skilled Technical Support Engineers to join their growing team. As a Technical Support Engineer, you will play a crucial role in providing exceptional customer support and technical expertise to our clients.Key ResponsibilitiesProvide technical support to customers via...
-
Technical Architectural Specialist
3 weeks ago
Gloucester, Gloucestershire, United Kingdom Pertemps TM Full timeTechnical Architectural Specialist – Pertemps TMAbout the Role:An esteemed architectural firm is seeking a Technical Architectural Specialist to become a vital part of their collaborative team, focusing on prestigious and conservation-oriented projects. This position offers the chance to work on unique and high-quality designs in a picturesque...
-
Information Security Consultant
1 week ago
Gloucester, United Kingdom Maxwell Bond Full timeInformation Security Consultant - Hybrid - Gloucestershire - £60,000Maxwell Bond have partnered with a consultancy who specialise in cyber risk management and are in an exciting period of growth and are looking to add some more heads to help deliver projects within the MoD. For the nature of this work it is essential that you are able to obtain security...
-
Information Security Consultant
1 week ago
Gloucester, United Kingdom Maxwell Bond Full timeInformation Security Consultant - Hybrid - Gloucestershire - £60,000 Maxwell Bond have partnered with a consultancy who specialise in cyber risk management and are in an exciting period of growth and are looking to add some more heads to help deliver projects within the MoD. For the nature of this work it is essential that you are able to obtain security...
-
Information Security Consultant
1 week ago
Gloucester, United Kingdom Maxwell Bond Full timeInformation Security Consultant - Hybrid - Gloucestershire - £60,000Maxwell Bond have partnered with a consultancy who specialise in cyber risk management and are in an exciting period of growth and are looking to add some more heads to help deliver projects within the MoD. For the nature of this work it is essential that you are able to obtain security...
-
Information Security Consultant
1 week ago
Gloucester, United Kingdom Maxwell Bond Full timeInformation Security Consultant - Hybrid - Gloucestershire - £60,000Maxwell Bond have partnered with a consultancy who specialise in cyber risk management and are in an exciting period of growth and are looking to add some more heads to help deliver projects within the MoD. For the nature of this work it is essential that you are able to obtain security...
-
Information Security Consultant
1 week ago
Gloucester, United Kingdom Maxwell Bond Full timeInformation Security Consultant - Hybrid - Gloucestershire - £60,000Maxwell Bond have partnered with a consultancy who specialise in cyber risk management and are in an exciting period of growth and are looking to add some more heads to help deliver projects within the MoD. For the nature of this work it is essential that you are able to obtain security...