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Technical Support Manager

2 months ago

Gloucester, United Kingdom Grafton Recruitment Full time

Technical Support Manager Salary: £55k to £65k DOEGrafton Recruitment are delighted to be partnering with Viega to recruit an experienced Technical Support Manager to join their team.THE COMPANY: Viega stands at the forefront of technology in the installation industry. Their advanced solutions demonstrate their dedication to the environment and future generations, especially in the realms of drinking water hygiene, energy efficiency, and the comfort and safety of buildings. They also prioritize their employees, fostering a welcoming workplace, a lively company culture, and unwavering values that provide clear direction and ample opportunities for growth.

THE ROLE:Some of your responsibilities and skills:

  • Technical subject matter expert on Viega products, including piping technology, pre-wall and drainage.
  • Technical support for UK sales department and customers across Viega product portfolio.
  • Conducting product training sessions for employees and supporting the implementation customer training sessions.
  • Preparation and updating of Company technical presentations.
  • Calculation, sizing and estimation of potable water and heating systems.
  • Management of technical complains and on-site consultancy if necessary.
  • Communication of technical product information to sales department.
  • Supporting the county manager with detailed technical questions about the products.

HOW TO APPLY:To be considered for this role, please click on the link provided. If you would like any further information about this vacancy before applying, please feel free to contact Matthew Foster at Grafton Hull office.