Technical Hardware Support

1 week ago

StocktononTees, United Kingdom YourParkingSpace Full time

WHO ARE YOURPARKINGSPACE?

YourParkingSpace has a mission, to change the way the world parks. We see a world where parking is seamlessly integrated into our journey through the use of smart technology.

From stress-free parking to convenient EV charging, we provide drivers with a seamless experience that saves them money and opens up a world of parking spaces they never knew existed.

For homeowners, businesses, and landlords we provide a comprehensive parking management solution that streamlines operations, maximises utilisation and enhances profitability.

With over 8 million users, and hundreds of thousands of spaces across the UK and beyond, we have been named in The Sunday Times Tech Track 100 as one of Britain’s fastest-growing tech companies and are the UK’s fastest growing direct operator of car parks, strengthening our position as the go-to business for car park operations.

Our recent acquisition by the leading global parking solutions provider, Flowbird, means it is an exciting time to join us, as we start our next phase of growth

WHAT YOU’LL BE DOING?

You will be working as part of a small team from our hardware control room in Billingham, to ensure the following duties are fulfilled:

- Assist in managing the estates hardware throughout the Uk & Ireland. This includes identifying and reporting technical faults on all of our equipment including ANPR cameras, payment kiosks and barriers
- Organise signage packs, kiosks, cameras for deployment for our installation / maintenance teams
- Partner with internal teams to understand client expectations and key performance
- Understand requirements for installations, and keep all involved informed
- First point of contact for hardware issues and day to day problems throughout the estate
- React to hardware faults as they arise, or are logged by other departments

**WHO WE’RE LOOKING FOR**:

- Experience in computing is required for this role. Full training will be provided
- Able to work weekends on a pro rata basis (every 1 in 4)
- Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with internal/external stakeholders.
- Ability to prioritise multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations
- Basic analytical skills, IT Skills, Microsoft Office, Excel etc.
- Demonstrated ability to work independently and remain motivated.
- Own vehicle required

**WHAT'S IN IT FOR YOU**:

- 24 days annual leave plus bank holidays. Your annual leave increases after 3 years, with one extra day added each year (maximum 3 additional days)
- You get your Birthday off too
- Enhanced maternity and paternity leave
- Plenty of Learning and Development opportunities
- Gym membership - PureGym or discounted options at other venues
- Comprehensive Mental health and wellbeing support from our partners Canada Life and access to supportive mental health apps
- Cycle scheme - an easy way to purchase a bike and accessories
- Tech scheme - the ability to purchase a full range of tech items
- Health Cash plan through Medicash
- Pension scheme via Nest
- Additional options to purchase discounted insurances
- An exclusive benefits platform with access to a list of choices which includes everyday lifestyle savings via Vivup
- And finally working in a company where there are no limits If you work hard and want to achieve big things, this is the place for you.

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