Graphic Communications Specialist
4 days ago
Fujifilm Corporation seeks a highly skilled Graphic Communications Specialist to join our team on the West Coast. This exciting opportunity involves providing consultative and technical support services for both internal and external customers within an assigned territory.
The successful candidate will actively grow Professional Services Group (PSG) sales, install, and train customers on software applications unique to the graphics arts industry. This includes desktop and imposition applications, POD RIP solutions, color management software applications, and calibration associated hardware tools. The role also entails generating revenue through delivery of products and services. With 80% travel required, this position is perfect for those who thrive in dynamic environments.
Responsibilities
- Support product lines by providing product review and problem resolution
- Promote and deliver consulting services to customers
- Provide technical information to customers
- Produce technical reports
- Perform field evaluation of new and/or test products
- Conduct product testing and evaluation at customer site
- Measure product performance against benchmarks
- Resolve escalated customer problems
- Disseminate essential product information to other departments
- Establish a strong working relationship with local managers to promote Professional Services offerings
- Coordination of training & delivery of Professional Services with customer and support team
- Perform on-site installation and configuring of software. This includes desktop and imposition applications, POD RIP solutions, color management software applications, and calibration associated hardware tools.
Requirements
- High School diploma or GED equivalent
- 5+ years graphic arts industry experience
- Experience with digital printing, color management, prepress products, and software applications
- Brief understanding of networking
- Field experience in software applications specific to the graphic arts industry
- Knowledge of digital printing processes
- Outstanding customer service skills
- Ability to instruct others in the color management process
- Excellent problem-solving and decision-making skills
- Working knowledge of Microsoft applications
- Valid Driver's license
- Able to travel ~80%
Compensation
$85,000 - $110,000 per year, depending on experience
About Fujifilm
Fujifilm Corporation is committed to equal employment opportunities regardless of age, ancestry, color, disability, exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, and any other protected characteristics under federal, state, or local law.
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