Technical Support Specialist

1 month ago


StocktononTees, Stockton-on-Tees, United Kingdom PragmatIC Semiconductor Full time
Key Responsibilities

As a Technical Support Specialist at PragmatIC Semiconductor, you will provide engineering support for on-site and off-site inlay assembly and conversion processes using reel-to-reel equipment. Approximately 50% of your time will be allocated to customer support activities, which may involve worldwide travel.

You will work on projects that require judgment in resolving issues and making recommendations, and will be responsible for implementing lean and continuous improvement initiatives. Additionally, you will assist in qualifying machine upgrades to run Pragmatic products, providing high-quality mentoring and training to staff.

Key qualifications for this role include a degree in a related discipline, relevant experience, and knowledge of semiconductor manufacturing and/or microelectronics. Strong communication and problem-solving skills are also essential.

Requirements
  • Knowledge of R2R processing (advantage)
  • PFMEA, PCP, and OCAP experience (advantage)
  • Experience in a manufacturing environment (advantage)


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