Student Experience Officer

3 days ago


York, United Kingdom York College Full time

**Student Experience Officer (Learning and Research) x2 posts**

**Ref**: 2223/147
**Hours**: 37 hours per week, term time only for 40 weeks per year
**Salary**: £18,809 per annum (i.e. £20,664 pro rata per annum). Plus generous benefits. These include:

- Generous Occupational Pension Scheme

**About the role**
We are looking for two energetic and passionate individuals to join our Student Engagement Team.

The role is key to the student experience at York College. You will be greeting students as they arrive each morning, encourage positive behaviours, promoting student enrichment opportunities and supporting students to meet college expectations in terms of attendance.

The Student Engagement Team are highly visible and available around the college building. You will be implementing the visible ID policy and providing Mental Health First Aid.

The role is term time only for 40 weeks per year.

**About the Person**
You will need to be confident, approachable and student focused. You should ideally have experience of customer service and a commitment to supporting students.

You will be both flexible and adaptable with strong communication skills and an ability to work collaboratively within a busy team.

**About the College**
A college with an excellent track record for quality, we're amongst the top performers in the region. We're one of the largest providers of A Level and vocational programmes for 16 to 19 year olds in the region. We also deliver a range of Traineeships, Apprenticeships, degree level courses, working with over 1,000 employers, helping them to meet their current and future skills needs.

We are proud of our outstanding achievement rates for students at all levels, which have been consistently above national average for over 20 years, as well as the outstanding student progression into higher-level study and employment.

York College is proud to be part of a consortium of colleges and employers developing the Yorkshire and Humber Institute of Technology (IoT) - one of only 12 IoTs nationally, which are designed to increase higher level technical skills for employers.

With a vibrant working environment, excellent transport links to the city centre and surrounding area, plus on-site parking, you will find York College to be fulfilling and supportive place to work. As a member of College staff you will have full use of the College facilities including free gym membership at the Athletic Suite, our brand new state of the art gym.

**Want to know more?**

Important Notices

1. The Rehabilitation of Offenders Act

The College is exempt from the provisions of the provisions of the Rehabilitation of Offenders Act (ROA) 1974, by virtue of the fact that postholders have access to children and young people, and to vulnerable adults.

2. Enhanced Disclosure and Barring Service (DBS) Checks

Closing date: Tuesday 11th July (9.00am)
Interviews: Tuesday 18th July

We are deeply committed to diversity and inclusion and wish to have a diverse workforce. We positively welcome applicants from all under-represented groups, including minority ethnic groups and those with disabilities. We are proud to be affiliated to the Black Leadership Group (BLG).

As an employer we are committed to promoting and protecting the physical and mental health and well-being of all our staff. York College has signed up to the ‘Mindful Employer’ charter for employers who are positive about mental health. We are also a certified Disability Confident Employer. Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions.


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