IT Support Level 3

3 weeks ago


Hindlip, United Kingdom Service Care Solutions - Criminal Justice Full time

Title: Level 3 Specialist Technical Support

Location: Hindlip

**Salary**: £36,231 - £41,517

Contract: Permanent

CANDIDATES MUST BE A UK RESIDENT AND LIVED HERE FOR A MINIMUM OF 3 YEARS FOR VETTING PURPOSES.

Job details:
The main purpose of the role is working as a member of the Specialist Technical Support Team and providing some local supervision of work colleagues as required, contributing to an efficient and effective Customer Service, ensuring a quality end to end ICTService for West Mercia Police.
This is an Application Support / Escalated generalist technical support role. The role requires wide ranging knowledge/experience in multiple key technical areas such as:

- Citrix VDA
- Citrix Xenmobile MDM
- Microsoft Exchange
- Microsoft Servers, including roles and features (Powershell, IIS, DNS/DHCP.. and so on)
- Microsoft SCCM
- Microsoft Office 365 - Exchange Online, Azure, Intune, Migration and administration
- Microsoft SQL or Oracle Databases
- Datastage
- Web Development - Coldfusion, Javascript
- Enterprise VOIP Telephony or call-centre solutions (not endpoints or analogue)
- Networks, routing, firewalls

They are also happy to talk flexible working where it is suitable for the role.



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