Assistant Tribunal and Mediation Officer

4 days ago


Kingston upon Thames, United Kingdom Achieving for Children Full time

Job Information

Achieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us

We are responsible for the entire range of children’s education, health and social care services in all three boroughs. We use a Signs of Safety practice model and approach which ensures the voice of the child is at the heart of everything we do. There’s never been a better time to join AfC, we are growing our workforce, implementing new flexible working arrangements and have increased our virtual wellbeing offer.

This role is based within the Special Educational Needs & Disability (SEND) Service in Achieving for Children (AfC). SEND is a dynamic, innovative and high quality service supporting children, young people and families. We work collaboratively with parents, carers and young people, schools, early years providers, colleges and other educational settings, as well as professionals and agencies to ensure that statutory functions associated with the Children and Families Act 2014 are embedded and understood, and that children and young people with complex SEND achieve their outcomes and move towards their aspirations. The Assistant Tribunal and Mediation Officer is a crucial role representing AfC and supporting multidisciplinary professionals through SEND appeals and mediations, including close working with our legal teams.

About the role

You will support the Tribunal Manager to develop internal tribunal and mediation systems and processes to ensure that AfC and its partners and stakeholders make effective decisions, are well represented and have impactful outcomes. The postholder will take on casework, prepare responses to and sometimes represent AfC in appeals and mediations.

They will seek opportunities to de-escalate issues from formal routes of appeal, drawing on their persuasion and negotiation skills and have the intrinsic resilience to model and build positive working relationships with children, young people and families particularly in their times of anxiety, crisis and when they might be in combative situations. They will attend SEND panels and deliver internal and external training related to SEND tribunals and mediation, and will have current and proven knowledge of the SEND and associated legislation (Children & Families Act; Children Act; Equalities Act etc) and SEND caselaw.

About you
- Educated to a degree level with a relevant professional qualification or other relevant level 3 or higher training in SEND related areas. (Desirable)
- Credible practitioner with demonstrable experience, knowledge and skills in the complex area of SEND. (Essential)
- Experience of building strong partnerships, maintaining relationships and co-producing solutions to challenges across a diverse set of stakeholders including children/young people and families.
- Knowledge of: representing the LA as appropriate at the SENs and Disability Tribunal. Mediation and disagreement resolution meetings with parents and other professionals in an attempt to settle disputed issues without the need for formal legal redress.
- Ability to: arrange and chair conferences with parents, legal representatives, schools and other professionals; prepare responses for appeal hearings, liaising with AfC’s legal services, AfC’s SEND Service Managers; EHC Coordinator Managers/Team Leaders and EHC Coordinators, advising on the legal aspects of SEND cases. To work flexibly and independently with limited management oversight.

About our benefits

We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to:

- 29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years.
- Tailored induction sessions commencing on the date you start working for AfC
- Stable and supportive leadership
- Hybrid and mobile working (between home and work) with latest technology to facilitate this
- Local Government salary and pension scheme (LGPS or Teachers Pension)
- Flexible working options - helping to keep a good work life balance
- A comprehensive Employee Assistance Programme
- A range of staff benefits and discounts
- An excellent learning and development offer to support your career pathway

To find out about all of the breadth of benefits of working for Achieving for Children

Important Information

**Right to work**: The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance.

**Safeguarding**: We are



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