Administration Assistant
7 months ago
As an Administration Assistant at Sovereign Health Care your role is vital to our business. You will manage all incoming and outgoing post for the business along with scanning incoming customer claims and managing customer correspondence and payments.
**The post holder will**:
Follow standard processes and procedures, adhering to company policy
Complete daily scanning of claims to ensure work is available for Claims Administrators
Ensure post is ready for collection on a daily basis
Manage general correspondence and update customer records
Manage and distribute wider business post
Process customer payments received via post
Work effectively both individually and as part of a team to meet agreed productivity requirements.
Communicate effectively with internal and external stakeholders, customers and internal teams.
Take personal responsibility for following established departmental and company procedures, and where identified, communicating to your line manager any ideas for improvements or change
Adhere to the Financial and Data Protection policies, procedures and controls at all times
**Skills and Experience**
High level of accuracy and attention to detail
Working knowledge of standard Microsoft office software
Excellent communication skills both written and verbal
Excellent organisational, time management and decision making skills
A great attitude towards providing an excellent level of customer service
Adaptable to change and willing to embrace new ideas
**Job Types**: Part-time, Fixed term contract
Contract length: 12 months
Part-time hours: 32.5 per week
**Salary**: £17,810.00 per year
**Benefits**:
- Casual dress
- Company pension
- Free flu jabs
- Life insurance
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Shipley, BD17 7EZ: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (required)
Work Location: In person
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