Logistics Assistant

5 months ago

London, United Kingdom Tangle Teezer Full time

**Job title: Logistics Assistant**

**Flexibility: Hybrid working with flexible hours**

**Reporting to: Logistics Manager**

**Location: WFH/The Office based in Brixton, London**

**Who are we?**

Helping you have healthy hair has been our mane goal since 2007. No matter your hair type - straight, curly, fine, fragile, or coily - our range of gentle brushes will leave you with healthier-looking hair and less breakage. With tools for every stroke of your routine, from massaging to detangling and blow-drying to styling, they’re your daily dose of confidence. So, you can take on whatever tangles life throws your way.

**The Role**

Your role will involve collaborating with the Logistics Manager and Supply Chain Team to ensure sales orders are delivered on time, monitor forwarder performance, and facilitate the successful delivery of monthly sales targets. You'll also partner with our UK 3PL to maintain visibility on export order progress, ensuring deviations from plans are addressed promptly.

**In this role you’ll get to**:

- Act as a key liaison point between Sales Administrators, Operations, and Logistics, addressing queries and ensuring smooth coordination.
- Attend weekly meetings to provide updates on live orders and maintain accurate records of key dates and orders at risk.
- Organize transportation activities for global distribution, including customer returns, and ensure all documentation is in order for customs procedures.
- Provide analytical support, measure freight forwarder performance, and assist in cost reporting.
- Support in onboarding new customers, freight forwarders, and transportation partners.
- Key purchase orders and provide general administrative support as needed.

**What we are looking for in you**:

- Combined business experience in Operations, Transport, Supply Chain, Export, or Administration.
- Previous experience in logistics administration, export coordination, or similar roles, with a strong understanding of global order fulfilment cycles.
- Experience in defining and documenting processes, challenging existing workflows whilst considering inter-departmental dependencies.
- Familiarity with incoterms and Chamber of Commerce documentation is preferred.
- Strong ERP knowledge, preferably Microsoft Dynamics Navision, and proficiency in MS Office suite.
- Excellent communication, time management, and prioritization skills.

**The good Stuff**:
For all your hard work and dedication, we have fantastic rewards for you
- A flexible workplace with core hours from 10 am to 4 pm
- Salary in the range of £32,000-£36,000 dependent on experience
- Performance-related bonus of 10% based on annual salary
- 25 days holiday with the option to buy more holiday days
- Enhanced Family Policies
- Period & Menopause Policies
- Enhanced Pension scheme
- Life Assurance 4 x salary
- Medical Insurance with Axa
- Medical cash plan
- Enjoy a meeting-free Friday with a 4.00 pm finish to kickstart your weekend.

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