L&d HR Advisor

2 weeks ago


Birmingham, United Kingdom National Highways Full time

**Your new role**

**L&D HR Advisor**

This is an exciting opportunity to join the HR Shared Services Team as a L&D HR Advisor in Birmingham. This role will support our newly created L&D function. The L&D HR Advisor is responsible for the provision of providing proactive and seamless administrative support for all L&D related activities at National Highways. The role provides key support to the L&D team, and will assist the team in delivering a high-quality development experience.

**What you’ll be leading on**
- Be the first line contact for our internal customers via phone and service queries via Service Cloud and work in line with HR Shared Service SLA’s and quality standards.
- Liaising with our internal training delivery team or external suppliers
- Organising L&D events, ensuring you have organised every detail from the initial request through to the delivery arrangements on the day
- Create, complete and update events, waitlists, online learning and employee records in our learning management system
- Undertaking housekeeping in all systems used to ensure activities and records have a clear audit trail

**To be successful you'll need**
- Excellent organisational, communication and customer service skills
- Vocational or standard qualifications - either GSCE/A Levels or NVQ/Apprenticeship
- L&D or HR administration experience is preferred
- Attention to detail to ensure accuracy in completing tasks
- Previous experience using Microsoft office packages
- Ideally a desire to build a future within Learning & Development

**A bit about us**

Our role in Human Resources is to support, develop and nurture our people so that we can all achieve our full potential. By providing our people with the right skills and knowledge we are enabling the business to meet the daily demands we face supporting delivery of our corporate plan and connecting the country. We champion our values of safety, integrity, passion, ownership and teamwork.

**Want to know more?


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