Client Support Administrator

7 months ago


Northampton, United Kingdom First Point Insurance Full time

We are currently recruiting for a Client Support Administrator in our Financial team, specialising in Life and Medical insurance.

This would be a great opportunity for someone who wants to enter a career within the Financial and Insurance industry or who has a passion for providing the highest levels of customer service. There may be an opportunity to develop through a highly valuable and rewarding training programme with our senior Financial Advisors, including achieving your financial qualifications.

Salary is negotiable dependant on experience.

What are we looking for?
- Experience working within in an office environment is desirable.
- Must be a team player - we are a small team, so this is essential.
- Previous experience around the industry is not essential, albeit maybe an advantage
- Excellent verbal and written English
- Confident with strong communication skills
- Exceptional phone manner
- Organisational skills

Roles and Responsibilities
- Ownership of the client journey
- Building meaningful rapport with clients
- Administrative support to senior advisors
- Administration of new and existing policies
- Maintaining FCA compliancy
- Data entry and CRM system management
- Diary management

Why work for First Point?

First Point is a well-respected broker based in Northampton, specialising in high net worth and bespoke insurance policies. We pride ourselves in delivering an exceptional service to all of our clients. Our Financial Services is a small team, who will all offer full support and guidance throughout your training. As a small team looking to grow, we are looking for somebody to expand into this role.

Ability to commute to work location - in person - NORTHAMPTON.

Pay Negotiable: range £22,000.00 - £30,000.00 per year

Pay: £22,000.00-£30,000.00 per year

**Benefits**:

- Free flu jabs
- Free parking
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Northampton: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Have you worked in an office type environment for at least 12 months?

Work Location: In person



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