Service Assistant

6 days ago


Birmingham, United Kingdom Ability Recruitment Limited Full time

**Service assistant - 21 to 23.5k per annum starting**

**Fantastic opportunity**

A longstanding client within the Engineering sector which is has been in the leading marketing for Fire & Security electronic systems, have today asked Ability to find 3 extra **Service Assistants **to join their ever growing team.

The company is currently employing over 50 members of staff - from Engineers covering the South and Midlands, to back offices within Essex and the West Midlands made up of Operations staff and Management.

**The role:

- **

Due to high demand and expansion within the team, you will be required to join the operations team and assistant a busy service department. Daily duties will involve:

- Scheduling routine Service and maintenance visits
- Scheduling Reactive and Call out visits
- Answering the phone to current clients, assisting with any service needs
- Liaising with both clients and Engineers to ensure efficiency
- Keeping regular records of Engineers works and storing them into the correct file
- Strong Service Administrator within Engineering functions
- Security Engineer who no longer wants to be on the tools

**Requirements:

- **

Admin experience:

- 3 years +

Driving license essential

Customer services:

- 3 years+

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£23,650.00 per year

**Benefits**:

- Employee discount
- Flexitime

Schedule:

- 8 hour shift
- Day shift
- Flexitime
- No weekends
- Overtime

Application question(s):

- Are you based within Birmingham? Important you are close to the B33 postcode area.

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: ABCCS


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