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Receptionist - Frailty Assessment Base

4 months ago

Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

An exciting opportunity has arisen for a Receptionist working within the Admissions Avoidance Team, based within the Frailty Assessment at Ipswich Hospital. This role will be permanently site based working Monday to Friday 8.30am to 4.30pm.

We are looking for a friendly and enthusiastic Receptionist with excellent communication skills who is able to multi-task and work on their own initiative.

Previous experience in an office environment and similar role is desired but not essential.

You will need to be self-motivated, have excellent interpersonal skills, good time management and work with the minimum of supervision.

**Duties will include the following**:

- Management of the Reception desk, including booking in all patients that have appointments within the Frailty Assessment Base.
- Dealing with any patient queries.
- Management and distribution of Post / Parcels.
- Answering phones calls.
- Maintenance of the office environment.
- To maintain stock levels of stationary / printer supplies and order as required.
- General Ad-Hoc Administrative Duties as required.

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health & Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

Please ensure you read the attached information regarding Covid vaccination requirements.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.