Sales & Service Administrator - Fulltime - Permanent

3 weeks ago


Immingham, United Kingdom Appoint Consulting ltd Full time

**Sales & Service Administrator - Fulltime - Permanent**

An exciting opportunity has arisen for a customer-focused Sales and Service Administrator to join our client in their head office in Immingham. The role would suit a well organised, self-starter keen to make the role their own.

**Purpose of the Sales & Service Administrator Role**:
The main purpose of the Sales & Service Administrator is to be the first point of contact for all inbound sales, via phone and face to face.

**Sales & Service Administrator Responsibilities**:

- Customer Support: as the first contact, you will answer a high volume of inbound calls and provide support to all customer contacts in a professional, prompt and courteous manner.
- Supply Management: You will oversee and manage the product supply chain processes, from agreeing terms with suppliers, to raising purchase orders, tracking and receiving goods and ensuring adequate stock levels.
- Service Support: Managing of the service schedule, booking in services, ordering & allocating service kits, you will be integral and provide vital support to the service team.
- Sales Support: Assist with all over counter sales, dealing face to face to with clients, ensuring customer satisfaction.
- Office support: There will be management of some day-to-day business duties, such as utilities, fleet management etc. Due to the size of the organisation there will be additional ad hoc duties that you will be responsible for.

**The Perfect Sales & Service Administrator will**:

- Have strong customer service skills and experience
- Administration experience within an office environment
- Good written and oral communication skills
- Ability to work as part of a team and individually
- Strong PC skills and a keen eye for detail
- Working Knowledge of Microsoft packages & Sage would be advantageous
- A flexible and proactive approach to work
- Confident communicator with excellent customer service skills
- Previous experience in an engineering setting would be a benefit

**The Sales & Service Administrator package will include**:

- Salary circa £21,000pa
- 25 days holiday plus bank holidays
- Onsite Parking



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