Continuous Improvement Officer

5 months ago


Middlesbrough, United Kingdom The Fedcap Group Full time

**The Role**

The Continuous Improvement Officer will be an advocate of sustainable change, delivering continuous improvement across operations and corporate services. The Continuous Improvement Officer will help identify and deliver service improvement activity across the business to ensure a best-in-class service is received by our customers and funders.

This will include working with key business stakeholders to build a continuous improvement environment to support an ongoing programme of change.

**Salary: £30,000-£34,000**

**Key Responsibilities**
- To assist in the implementation of a ‘best-in-class’ continuous improvement strategy and culture
- Review key data points to identify trends, highlighting area’s where business practices can be optimised or improved
- To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working.
- Work with the business to ensure change processes are fit for purpose and adhered to.
- To work with the CI manager to implement change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls, driving process change using people interviews, data analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis
- Support the CI manager the business-wide improvement programme providing leadership and support to deliver and record tangible results.
- Building Trust with departmental teams through direct engagement and strong relationship building
- Manage end to end workflow for all idea submitted from across the business

**Person Specification**
- Experience of designing or implementing effective solutions in an everchanging business environment
- Experience of identifying and addressing productivity and efficiency issues, and track record of following through to ensure closure
- Strong analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements
- Demonstrated strong leadership skills along with high level of integrity and professionalism
- Demonstrated ability to coach, teach and mentor to drive improvement activities
- A collaborative and hands on leader of cross functional teams
- Strong organisational skills
- Ability to think/act both strategically and tactically
- System Thinker - ability to see and understand overall picture.
- Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint
- Integrity under pressure
- Experience working with continuous improvement methodologies, including Lean Six Sigma DMAIC.

**What else can we offer you? **

**...a rewarding career that makes a genuine difference to people’s lives.**
- You won’t work on weekends or bank holidays
- A monthly benefits scheme worth £500 with access to over 900 retailers
- A cycle to work scheme that is open all year long
- Laptop and mobile phone for every employee
- Employee assistance programme (EAP). A telephone service offering various support services including emotional support, stress helpline amongst others.
- The opportunity of an Institute of Employability Professionals (IEP) qualification for all employees
- A two-week Induction and training programme
- Company annual leave, including a buy/sell scheme
- Free life cover
- Pension with a 4% match from Fedcap

**Equality, Diversity, and Inclusion**

**Disability confident employer and Access to work**

As a Disability confident employer, we work in partnership with other organisations’ to underpin the governments aspiration to support disabled customers into work. This includes but not limited to making reasonable adjustments and providing specialist equipment to those who need it so they can work in a comfortable working environment.

**Veterans and service personnel**

Fedcap is positive about employing veterans and service personnel spouses or family members as part of our commitment to upholding principles of the Armed Forces Covenant.

INDHP



  • Middlesbrough, Middlesbrough, United Kingdom Omni RMS Full time

    Compliance Data Protection Specialist We are seeking a Compliance Data Protection Specialist to join our team in Middlesbrough. At Omni RMS, we are committed to maintaining the highest standards of data protection and compliance.This role will play a crucial part in maintaining focus and adherence to compliance activities. The successful candidate will work...

  • Training Officer

    6 months ago


    Middlesbrough, United Kingdom Bulk Tainer Logistics Ltd Full time

    **Job Title**: Training Officer / Trainer **Department**: QSSHE **Reports To**:Training Manager **No. of Direct Reports**:0 **Brief Description of Role** Bulk Tainer Logistics is a privately owned, fast-growing intermodal tank-container logistics company with its headquarters in Stokesley. Well established in the global market, we arrange bulk liquid...

  • Attendance Officer

    6 months ago


    Middlesbrough, United Kingdom Middlesbrough College Full time

    **Job Title**:Attendance Officer - Engineering Department** **Salary**:£15,099 - £16,701 per annum (actual salary)** **Contract**:NSG Business Support Contract, Term Time Only -** **40 weeks per annum, permanent** **Hours**:29.6 hours per week** **Annual Leave**:Not applicable - Term Time Only** **Pension**:NEST Pension Scheme** **About the...

  • Attendance Officer

    6 months ago


    Middlesbrough, United Kingdom Northern Skills Group Full time

    Salary - **£15,099 - £16,701 per annum (actual salary)** - Location - **Middlesbrough** - This is a _permanent_, _part time_ vacancy_ _ **The Vacancy** **Job Title**:Attendance Officer - Engineering Department** **Salary**:£15,099 - £16,701 per annum (actual salary)** **Contract**:NSG Business Support Contract, Term Time Only -** **40 weeks per...

  • Attendance Officer

    3 weeks ago


    Middlesbrough, United Kingdom Outwood Grange Academies Trust Full time

    Role: Attendance Officer  Academy: Outwood Academy Riverside Start Date: ASAP Salary (Actual Salary): £ Working Pattern: 37 Hours Per Week, Mon to Fri, Term Time + 5 days  About the Academy Outwood Academy Riverside, founded in September 2020 through the Free Schools Programme, implements the Riverside values program for all...


  • Middlesbrough, United Kingdom Causeway Technologies Full time

    **Receptionist and Office Administrator** **Middlesbrough (On-site)** **Who are we?** We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle. If you are looking to build...

  • Office Cleaner

    6 months ago


    Middlesbrough, United Kingdom Bulkhaul Ltd Full time

    **Office Cleaner** Bulkhaul Limited provides a global service for distributing bulk liquids and powders and has representation in over 100 countries worldwide. The operation is controlled from our corporate headquarters in Middlesbrough, supported by Bulkhaul offices strategically located in the United States, Japan, Malaysia, Singapore, Korea, Brazil,...

  • Office Cleaner

    6 months ago


    Middlesbrough, United Kingdom Bulkhaul Ltd Full time

    **Office Cleaner** Bulkhaul Limited provides a global service for distributing bulk liquids and powders and has representation in over 100 countries worldwide. The operation is controlled from our corporate headquarters in Middlesbrough, supported by Bulkhaul offices strategically located in the United States, Japan, Malaysia, Singapore, Korea, Brazil,...


  • Middlesbrough, United Kingdom Middlesbrough Council Full time

    An opportunity has arisen for a full time Business Support Officer to support Middlesbrough Multi Agency Children’s Hub within Children’s Care. We are looking to appoint an enthusiastic and self-motivated individual with excellent interpersonal and IT skills, who can work as part of a team but who is not afraid to take the lead and use their own...


  • Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Job OverviewAn exciting opportunity has arisen for Administrative Assistants/Call Handlers based in the Central Appointments Team in The Murray Building, The James Cook University Hospital.This role provides outpatient appointment services to multiple specialties across the trust and for multiple locations.The post holder will act as a call handler for...

  • Attendance Officer

    3 weeks ago


    Middlesbrough, United Kingdom Connex Education Full time

    School Attendance Officer- SecondaryFull timeAsap start Middlesbrough Monday to Friday 8:00am until 4pm  About the school The school is a large popular school in central Middlesbrough and is part of a multi academy trust. The school The school aims to offer a supportive and enriching educational experience for its pupils. About the roleAs an...

  • Office Coordinator

    2 months ago


    Middlesbrough, Middlesbrough, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Middlesbrough, United Kingdom.Key Responsibilities:Manage incoming calls, emails, and correspondence to ensure timely and effective communication.Maintain accurate office supplies and equipment inventories to optimize...


  • Middlesbrough, United Kingdom Middlesbrough Council Full time

    We are looking to recruit a passionate and enthusiastic individual who may be looking to begin (or restart) a career in Local Government or policy and information coordination. A good communicator with effective administrative and organisational skills, you will be confident in dealing with a range of customers and partners and adaptable in what is a dynamic...

  • Transport Officer

    5 months ago


    Middlesbrough, United Kingdom Middlesbrough Council Full time

    If you are looking for an exciting opportunity to work in delivery of our Home to School and Adult Social Care transport, full of challenges and rewards, we would like to hear from you. We are seeking a Transport Officers within our Integrated Transport Unit who can take a leading role to maintaining and assist in developing our transports services. The...

  • Estates Officer

    2 months ago


    Middlesbrough, United Kingdom CV-Library Full time

    We are currently seeking a dedicated and skilled Building Estate Officer to join our facilities management client. Role Overview: As a Building Estate Officer, you will play a crucial role in maintaining the integrity and functionality of their healthcare facilities. You will oversee building operations, ensure compliance with health and safety regulations,...

  • Hse Officer

    6 months ago


    Middlesbrough, United Kingdom A&P Tees Ltd Full time

    **Purpose of Role**: The HSE Officer is required to maintain the production team's awareness of the potential for unplanned losses of people, time, reputation and equipment, whether belonging to A&P or others. The HSE Officer will assist, where necessary, with the identification and assessment of the means of avoiding such losses. Where unplanned losses...


  • Middlesbrough, United Kingdom Jackson Hogg Full time

    **Overview**: Jackson Hogg is delighted to be supporting PD Ports in the search of an Assistant Procurement Officer. They are one of the UK’ leading Ports, with 12 sites across the country. PD Ports were granted freeport status in 2021 which has meant things have grown substantially and will continue with that trajectory. Day to day, you will work closely...


  • Middlesbrough, United Kingdom Middlesbrough Council Full time

    We are seeking to appoint an Education Welfare Officer to work within Middlesbrough’s Access to Education team. You will take the lead in ensuring that your allocated schools are fully supported to help improve attendance and ensure that children are at school every day, on time and ready to learn. You will work with a range of stakeholders to provide a...

  • Enrichment Officer

    5 months ago


    Middlesbrough, United Kingdom Northern Skills Group Full time

    Salary - **£21,422 - £23,395 per annum (actual salary)** - Location - **Middlesbrough** - This is a _permanent_, _full time_ vacancy_ _ **The Vacancy** **Job Title**:Enrichment Officer** **Salary**:£21,422 - £23,395 per annum (actual salary)** **Contract**:NSG Business Support, Permanent,** **Hours**:37 Hours per week, Term Time Only, 40 weeks per...

  • Enrichment Officer

    5 months ago


    Middlesbrough, United Kingdom Middlesbrough College Full time

    **Job Title**:Enrichment Officer** **Salary**:£21,422 - £23,395 per annum (actual salary)** **Contract**:NSG Business Support, Permanent,** **Hours**:37 Hours per week, Term Time Only, 40 weeks per year** **Pension**:NEST Pension Scheme** **About the College** - Middlesbrough College is the largest General Further Education College in the Tees Valley...