Customer Service Executive

3 weeks ago


Liverpool, United Kingdom Communications and Solutions Partners Group Full time

**Customer Service Executive**

We are seeking a highly motivated and results-oriented Customer Service Executive to join our dynamic sales team

**Duties**:

- Provide exceptional customer service to clients in person
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Build and maintain strong, long-lasting customer relationships by understanding their needs and providing tailored solutions
- Handle and resolve customer complaints or issues with empathy and patience
- Communicate effectively with customers to understand their needs and provide appropriate solutions
- Upsell products or services to customers when appropriate

**Requirements**:

- Excellent communication and negotiation skills
- Strong customer service orientation and a dedication to ensuring customer satisfaction
- Ability to analyze customer needs and provide appropriate solutions

Join our team as a Customer Service Representative and be part of a dynamic and supportive work environment.

**Salary**: From £24,594.08 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Liverpool (preferred)

Work Location: In person

Application deadline: 21/11/2023



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