Customer Service Advisor

2 weeks ago


Haydock, United Kingdom Affinity Search Full time

**Customer Service Advisor**

**Haydock**

**£20,000 - £25,000**

**Monday - Friday**

Our client is a successful and growing Financial Services company, committed to providing exceptional service to their valued investors and financial advisers. They are currently seeking a dedicated and enthusiastic individual to join our team as a Customer Administrator. This is a fantastic opportunity to work alongside their experienced Team Leader and contribute to our continued success.

**Responsibilities of a Customer Service Advisor**:

- Assist the Team Leader in day-to-day administrative tasks to ensure smooth operations within the Customer Services team.
- Collaborate with the team to maintain accurate records and update our back office systems with precision and attention to detail.
- Contribute to the preparation and distribution of regular communications, including reports and updates, to keep our stakeholders informed.
- Deliver outstanding customer service, building positive relationships with investors and financial advisers and addressing their needs effectively.
- Work closely with the Team Leader and fellow team members to resolve customer issues or concerns in a timely manner.
- Support the overall goals and objectives of the Customer Services team, actively participating in its success and continuous improvement.

**The successful Customer Service Advisor will have**:

- Excellent written and verbal communication skills, enabling effective interaction with clients and colleagues.
- Proficiency in Microsoft Office Suite (Excel, Word, and Outlook) to assist with data management and correspondence.
- Strong attention to detail and the ability to work accurately and efficiently, even in a fast-paced environment.
- Well-organised with excellent prioritisation skills, ensuring tasks are completed in a timely manner.
- Enthusiasm, a positive attitude, and a genuine desire to contribute to the growth and success of the team and the company.
- While specific financial services experience is not required, any relevant experience or knowledge would be advantageous.

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Haydock, Merseyside: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: 940



  • Haydock, United Kingdom MPAAS Full time

    Here at MPAAS we support both Domestic and Commercial UK energy suppliers to deliver an End-to-End smart meter solution. We have teams both in office and out in the field providing engineer and customer service support via our industry expertise. Due to further expansion, we are now looking to add a Customer Service Advisors to our back office team. The...


  • Haydock, United Kingdom MPAAS Full time

    Here at MPAAS we support both Domestic and Commercial UK energy suppliers to deliver an End-to-End smart meter solution. We have teams both in office and out in the field providing engineer and customer service support via our industry expertise. Due to further expansion, we are now looking to add a Customer Service Advisors to our back office team. The...


  • Haydock, United Kingdom MPAAS Full time

    Here at MPAAS we support both Domestic and Commercial UK energy suppliers to deliver an End-to-End smart meter solution. We have teams both in office and out in the field providing engineer and customer service support via our industry expertise. Due to further expansion, we are now looking to add a Customer Service Advisor to our back office team. The...


  • Haydock, United Kingdom MPAAS Full time

    Here at MPAAS we support both Domestic and Commercial UK energy suppliers to deliver an End-to-End smart meter solution. We have teams both in office and out in the field providing engineer and customer service support via our industry expertise. Due to further expansion, we are now looking to add a Customer Service Advisor to our back office team. The...


  • Haydock, United Kingdom DX Full time

    Role summary : Our Customer Service Advisors live our customer promise – Delivered Exactly - by delighting our customers each and every time. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers. Working alongside our operational and account management teams you will be able to...


  • Haydock, United Kingdom DX Full time

    Role summary : Our Customer Service Advisors live our customer promise – Delivered Exactly - by delighting our customers each and every time. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers. Working alongside our operational and account management teams you will be able to...


  • Haydock, United Kingdom Mpaas Ltd Full time

    **Customer Service Advisor** - Based at MPAAS Head Office, Unit 2, Nassau Business Park, Haydock, WA11 9FW _ **Who are MPAAS?** MPAAS are an accredited Meter Operator and Meter Asset Manager which means that not only do we own the smart meter asset, but we can fit the smart meter on behalf of your energy supplier. This makes us the face of the energy...

  • Van Service Advisor

    2 weeks ago


    Haydock, United Kingdom Moto Agent Full time

    **Job Advertisement: Experienced Van Service Advisor** Are you an experienced Van Service Advisor looking for a dynamic opportunity? Look no further! We're currently seeking a skilled individual to join our team. **Key Responsibilities**: - Manage and coordinate service operations for Light Commercial Vehicles (LCVs). - Proficiency in utilizing 1LINK...


  • Haydock, United Kingdom Technical Fire Safety Group Full time

    As a member of the customer services team the role will include but not limited to being responsible for arranging transportation and relevant documentation for all Pyroguard UK and European orders. Sales order entry will also form part of the role working closely with members of the UK customer services team to deliver a best 1st class customer...


  • Haydock, St. Helens, United Kingdom Technical Fire Safety Group Full time

    As a member of the customer services team the role will include but not limited to being responsible for arranging transportation and relevant documentation for all Pyroguard UK and European orders. Sales order entry will also form part of the role working closely with members of the UK customer services team to deliver a best 1st class customer...


  • Haydock, United Kingdom MPAAS Full time

    In this role, you will be one of the first points of contact for our clients customers, so you will need to provide excellent customer service at all times. **Your overarching key responsibilities** - We want to make a fundamental difference to our clients customers, and we really mean a difference - we want you to treat our customers exactly how you would...


  • Haydock, United Kingdom StartMonday.co.uk Full time

    **Call Centre Customer Service Advisor (31hrs)** **Tuesday to Friday - 8:00am to 2:00pm / Saturday - 8:00am - 3:00pm** **Office Based Ashton in Makerfield (Nr Haydock)** - **Do you have Receptionist, Customer Service, Call Centre experience?**: - **Are you customer focused, have basic computer skills & a great phone manner?** A worldwide Manufacturer of...

  • Retentions Advisor

    1 week ago


    Haydock, United Kingdom Handepay Full time

    **£22,660 basic salary plus uncapped commission. OTE £28K+** **Haydock, Merseyside** **Monday-Friday, between the hours of 8am-5.15pm** **Flexible Working - open to remote working up to 2 days a week** **What is the role?** Due to our continued growth, we are recruiting for a Retention Advisor to help support our customer retentions & engagement...

  • Telesales Advisor

    2 weeks ago


    Haydock, United Kingdom McCarthy Recruitment Ltd Full time

    **Job Title: Telesales Advisor** **Locatiohn: St Helens, Haydock** **Salary: Up to £23,000 basicOTE £35,000 per annum (uncapped commission)?** Are you looking for **9-5 Monday to Friday no weekends**? Are you **a talented sales individual** who is **committed** to delivering **high quality sales** advice over the phone? Are you looking for a **fast-paced**...

  • Customer S

    4 weeks ago


    Haydock, United Kingdom SSO Logistics Ltd Full time

    **About Us**: Join our fast-growing, award-winning logistics company where excellence meets efficiency! We're looking for a dedicated Customer Service Advisor to join our vibrant and busy office environment. **Key Responsibilities**: - Booking in deliveries efficiently and accurately. - Answering phone calls and addressing customer inquiries. - Providing...

  • Telesales Advisor

    3 weeks ago


    Haydock, United Kingdom PayPoint IT Full time

    **Telesales Advisor** Haydock, Merseyside Monday to Friday 9am-5.15pm. No evenings, no weekends. £22,660 basic salary + uncapped commission. OTE £35k, top achievers earning £38k+ Plus, guaranteed commissions for your first 3 months. **The Role** Don’t just pay your bills, change your standard of living. Real earnings for real sales people. There is no...

  • Sales Advisor

    2 weeks ago


    Haydock, United Kingdom Handepay Full time

    **Sales Advisor** Haydock, Merseyside Monday to Friday 9am-5.15pm. No evenings, no weekends. £22,660 basic salary + uncapped commission. OTE £35k, top achievers earning £38k+ Plus, guaranteed commissions for your first 3 months. You will be working as a Telesales Advisor for a business that is recognised for being a fantastic sales organisation, as...

  • Telesales Advisor

    2 weeks ago


    Haydock, St. Helens, United Kingdom PayPoint IT Full time

    Telesales AdvisorHaydock, MerseysideMonday to Friday 9am-5.15pm. No evenings, no weekends.£22,660 basic salary + uncapped commission.OTE £35k, top achievers earning £38k+Plus, guaranteed commissions for your first 3 months.The RoleDon't just pay your bills, change your standard of living. Real earnings for real sales people.There is no cold calling within...


  • Haydock, United Kingdom Advanced Insulation Materials Ltd Full time

    Advanced Insulation Materials Ltd are Online Thermal Insulation Distributors offering a range of HVAC materials. Independent family run company shipping insulation products all across the UK **Position**: Customer Service Representative **Location**: Haydock The Customer Service Representative will work with our customers to ensure their orders are...

  • Telesales Advisor

    4 weeks ago


    Haydock, United Kingdom Handepay Full time

    Haydock, Merseyside Monday to Friday 9am-5.15pm. No evenings, no weekends. £22,660 basic salary + uncapped commission. OTE £35k, top achievers earning £38k+ Plus, guaranteed commissions for your first 3 months. **The Role** Don't just pay your bills, change your standard of living. Real earnings for real sales people. There is no cold calling within...