Client Sales Lead- Banking

5 months ago

Newbury, United Kingdom Vodafone Full time

**Location**: Home Based, UK
**Salary**:Competitive with Vodafone benefits
**Hours**:37.5 per week
- **Homebased**

At Vodafone UK our homebased working means you’ll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative, and simply connect. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national corporations - unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

**What will you be doing?**

As a Client Sales Lead you will be responsible for retaining and growing one of Vodafone's largest strategic accounts. Through effective and proactive relationship management up to C-Level, you will be a trusted adviser and be well placed to identify business challenges and how they can be addressed by Vodafone’s wide portfolio - ranging from IOT, Cloud, Security as well as traditional connectivity.

You will have a deep understanding of industry trends and will use this external knowledge plus your relationships within the organisation to work collaboratively and strategically. In addition, you will work with the internal colleagues supporting the account to ensure that customer satisfaction and experience are at always at optimum levels.

**Key responsibilities will include**:

- Delivering and exceeding against Sales performance targets measured through new contract signings, revenue growth and profitability
- Create and drive an Account plan / strategy to deliver against KPIs balancing retain & grow.
- Understanding the customer’s industry and develop a specific strategy and business plan in line with Vodafone’s product and service portfolio
- Implementing and manage local contingency plans to deal with internal/external business issues that impact upon revenue, cost or margin
- Driving NPS improvement through delivering end to end customer experience through effective relationships

**Who are we looking for?**
- Experience of managing large customer relationships
- Proven track record of over-achievement against sales targets.
- Broad Technology knowledge - preferably experience in selling mobile and fixed voice, Unified Communications, Cloud & Security, IoT
- Proven record of driving commercial sales strategies and adapting to macro/micro economic conditions achieving significant business growth
- Excellent customer and stakeholder management skills - exposure to C level

**What we offer**

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

**Together we can

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