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Membership & Services Administrator

4 months ago

Sheffield, United Kingdom Sheffield Chamber of Commerce Full time

**Job title**:Membership & Services Administrator

**Salary banding**: £19,000 to £23,000 per annum (based on experience)

**Contract type**:Permanent

**Hours of work**: 37.5 hours per week - Monday to Friday

**Office location**: CUBO Works, 38 Carver Street, Sheffield, S1 4FS

**Employee Benefits**:

- Flexible working policy - Core hours 10am to 3pm
- Hybrid work from home - 2-days per week
- 25 days annual leave increasing over duration of service
- Bank holidays & Christmas shutdown in addition
- Contributed pension
- Life assurance policy
- Westfield Health - Private Healthcare Plan
- Car parking / Commuting reimbursement

**Purpose of the job**

For over 150 years, Sheffield Chamber of Commerce & Industry (SCCI) has supported, connected, and represented organisations of all sizes in Sheffield, our vibrant and innovate city.

Our mission is to lead the way in making Sheffield the best place in the UK to do business. We are a community, working together to make organisations stronger.

As the Membership & Services Administrator you will provide comprehensive administration across the commercial team helping to ensure key objectives and targets are met. This is an exciting opportunity to develop and learn new skills as you will be supporting core business activities across the Membership, Training, Marketing, Events, and Finance functions.

**Specific scope of work includes**
- Assist with training bookings and administrational tasks (internal/external).
- Assist with the preparation and organisation of key business events (internal/external).
- Support the marketing and communications function with administrational support.
- Ensuring that key membership and account information is updated on the client management system (Microsoft Dynamics) and financial software (Xero).
- Provide key financial and performance data to the Senior Leadership Team (SLT).
- To be a brand ambassador and champion Sheffield as the best place in the UK to start, grow, and run a successful business.
- Any other task deemed necessary to fulfil the overall objectives of the business.

**Skills and experience required**
- Experience of a Client Management System (CRM) and the updating of key information within it.
- Experience of Microsoft 365 - Outlook, Word, Excel.
- Excellence written and oral communication skills.
- Experience of financial software is desirable, but not essential.
- An eye for accuracy and attention to detail.
- The ability to prioritise a busy work schedule to ensure deadlines are met.
- Able to work both as part of a team and independently.
- Self-motivation, driven and committed.

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£23,000.00 per year

**Benefits**:

- Bereavement leave
- Casual dress
- Company pension
- Discounted or free food
- Flexitime
- Free or subsidised travel
- Health & wellbeing programme
- Life insurance
- Transport links
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Sheffield: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (required)
- CRM software: 1 year (required)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Sheffield

Reference ID: SCCI-MSA-2023