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Customer Service Administrator

2 months ago


Sheffield, United Kingdom Elevation Recruitment Group Full time

Customer Service Administrator
Location: Sheffield
Salary: Up to £27,000 per annum

Elevation Recruitment Group is currently recruiting for a Customer Service Administrator on behalf of our client, a well-established and growing manufacturing business based in Sheffield. This is an exciting opportunity to join a thriving company that is dedicated to quality and customer satisfaction.

Customer Service Administrator Key Responsibilities:

Act as the first point of contact for customer enquiries via phone and email
Process customer orders and manage order tracking efficiently
Provide accurate and timely responses to customer queries regarding products, orders, and deliveries
Liaise with internal departments (such as production, logistics, and sales) to ensure smooth order fulfillment
Maintain accurate records of customer interactions and transactions
Resolve customer complaints and issues while maintaining a high standard of customer service

Customer Service Administrator Key Requirements:

Previous experience as a Customer Service Administrator or similar customer based role
Excellent communication and interpersonal skills
Strong ability to manage multiple tasks and prioritise effectively
Attention to detail and strong problem-solving abilities
If you're an experienced Customer Service Administrator looking for your next challenge in a company that values your skills and expertise, this could be the role for you. Join a business that prides itself on innovation and excellence