Sales/customer Relations Executive

2 weeks ago


Newhaven, United Kingdom Quarsh Full time

**Are you experienced in providing an outstanding level of customer service and ready for a new challenge?**

Brightwell Dispensers have an excellent opportunity for a Customer Relations Executive to work within their sales team. You will be responsible for inbound sales progression and providing a high level of customer service and product knowledge.

Brightwell Dispensers Group is a global designer and leading manufacturer of innovative soap, paper and chemical dispensers, dilution equipment and dosing systems. Based in the UK, we export to 85 countries worldwide, supported by a network of exclusivedistributors. Our product ranges cover all hygiene environments such as away-from-home washrooms, healthcare and leisure facilities, on-premise and industrial laundries and professional kitchens.

**Key areas of responsibility**:

- Develop and manage existing customer relationship by thoroughly understanding their business and objectives.
- Manage and work through task queues in the Customer Relationship Management (CRM) system.
- Document all calls and meetings to add to our knowledge of our customers.
- Actively seek out new opportunities through research, networking and social media.
- Prepare and deliver presentations on products.
- Handle complaints and objections.

**You will be able to demonstrate**:

- A professional and pleasant standard of written and verbal communication.
- Ability to prioritise your workload and respond quickly to queries.
- An empathetic approach.
- A proactive approach to self-development.
- Experience of working with a recognised CRM system.

If you have the skills, experience and ambition to excel in this role please forward your CV to Helen Sawbridge, Recruitment Business Partner, as soon as possible.


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