Sundry Income Officer

2 weeks ago


Halifax, United Kingdom Calderdale Council Full time

Application closing date
06/08/2023
- Location
Halifax
- Salary
Scale 4, SCP 7-11, £22,369 to £24,054 per annum.
- Package
37 hours per week, permanent post.
- Job category/type
Council
- Job description**Post Ref: CC727**

We are looking to appoint two enthusiastic and motivated people to provide outstanding customer service within the Sundry Income Team.

We are a friendly and supportive team responsible for recovering outstanding Sundry Debt payable to the council.

**Key duties/responsibilities**:

- Assist with the effective account maintenance for all Sundry Debt - Accounts as well as ensuring prompt and effective recovery action throughout the court process of revenues due from all Sundry Income.
- Assist the Sundry Income Manager in ensuring efficient processing of all invoice amendments issuing timely bills and prompt recovery of all outstanding amounts, providing a high level check on invoicing, collection and account maintenance functions.
- Provide a friendly, professional and courteous service to the public through telephone enquiries or personal interview, giving advice on all aspects of Sundry Debt, working in partnership with all Service Departments, Customer First and other organisations and agencies.
- Ensure efficient processing of all invoices and subsequent collection and recovery of all charges and costs. Pursuing invoices in debt recovery and making decisions regarding the submission of claims via local county court or on-line services which may result in County Court judgements.

**Closing Date: 20th August 2023.**
Interview date: TBC.

We may utilise digital interview methods.

On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.

We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.


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