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Repair Centre Administrator Apprentice
2 weeks ago
**About The Role**:
Role**:Repair Centre Administrator Apprentice**
Location**:Birmingham (Tyseley)**
Contract Type**:Apprenticeship**
Salary Package**: £16,500**
**Why SCC?**
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Great opportunity now exists if you are looking to start your administration career with an apprenticeship.
The Repair Administration Apprentice role will be providing a first-class administration support to the Repair Centre operations team.
**Key Responsibilities**:
- Provide a professional Administration service to local Repair Centre teams
- Monitor and process reactive elements as required within the Repair Centre
- Carry out relevant Warranty Administration Processes e.g. Log Claims, arrange Part returns etc.
- Ensure that telephones are answered promptly at all times
- Undertake request as required
- Escalate any process of none conformances to Line Manager
- Provide support and cover for Inventory Role as and when required
- Manually handle physical items with variable size and weights, assistance provided where required
**Skills, Knowledge and Experience**:
- Excellent administration skills
- Ability to carry out day to day tasks within agreed time scales
- Ability to communicate effectively with all levels
- Capable of working under pressure and within timescales
- Good attention to detail
- Ability to gain Security Clearance
**About Us**:
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
**We are an equal opportunities employer**
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
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