Business Administrator Apprentice

3 months ago

Birmingham, United Kingdom SCC Full time

**About The Role**:
Role**:Business **Administrator Apprentice**

Location**:Birmingham**

Contract Type**:Permanent**

Salary Package**: £16,500** **plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year**

Hours**:9.00 am - 5.30 pm Monday - Friday**

Interview Process**:2-stage process**

**Why SCC?**
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company

**Role Purpose**

To Provide Administration and Inventory support to the Repair Centre operations.

**Main Duties of the Job**:

- To provide a professional Administration service to local Repair Centre teams.
- To monitor and process reactive queue’s within the Repair Centre.
- Carry out relevant Warranty Administration Processes e.g. Log Claims, arrange Part returns etc.
- Ensure that the Telephones are answered promptly at all times
- Request and receipt Parts Requests
- Escalate to Regional Operational Team Leads where parts are still outstanding and run the risk of not being returned within criteria.
- Escalate any process none conformances to Line Manager
- Adhere to all relevant ISO standards
- Provide support and cover for Inventory Role as and when required
- Manually handle physical items with variable size and weights, assistance provided where required e.g. >1 person lift items.
- To Maintain your work area and ensure care of Company property used
- To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy
- To assist the Management teams in the daily running of the centre, through the above and any other duties as necessary.

**Skills, Knowledge and Experience**:

- Excellent Administration Skills
- Ability to carry out day to day tasks within agreed time scales
- Ability to Communicate effectively
- Ability to work under pressure and within timescales
- Attention to detail
- Mature Outlook and approach to duties
- Ability to understand processes and procedures
- To provide a level of service to internal and external customers
- Knowledge of stock processes and inventory management (Advantageous)
- Ability to gain SC clearance with no Caveats.

**About Us**:
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

**We are an equal opportunities employer**

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

***

**If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.**

**Life at SCC** **:

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