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Customer Service Advisor

4 months ago

South West England, United Kingdom Priority Recruitment services Full time

**Remote/Work From Home Call Centre Advisor (No cold calling)**
**Full time, 37.5 hours per week (Mon-Fri 9-5:30)
**Paid Weekly - £9.50/hr (Typical **take home** is £318 per week)
~ 3 months duration with temp to perm opportunity**Are you someone that can excel in a fast-paced environment where the goal is to really support customers rather than make sales? Love being on the phone with customers but hate to cold call?
If you like to be part of a large friendly team and if you like to have a role with a variety of responsibilities then this could be the job for you
Our client is an established financial services organisation is looking to recruit on a temporary basis to help support a growing division where the previous temps have been transitioned into the permanent workforce.
**Role Responsibilities**:

- Communicate directly with suppliers and customers to provide information, update them on their questions and advise next steps
- Absolutely no sales
- Liaise with business partners to resolve the customers situation, potentially working with external suppliers and companies
- Build rapport with customers to ensure needs are met
- Outbound calls, speaking with suppliers & customers in a friendly, clear and engaging way
- A background in delivering exceptional service standards
- Possess a positive attitude to working as part of a team - We have a great team spirit, and you will be part of our daily huddles and our regular training and knowledge transfer sessions.

**What you'll get in return**
Remote working - Computer & dual screens provided
Potential to become a permanent member of the team
Potential for overtime
12% Holiday pay