Customer Service Advisor

6 months ago


South Molton, United Kingdom GREGORY DISTRIBUTION LTD Full time

**Customer Service Advisor**

**Pallet Networks, South Molton**

At Gregory Distribution, we are currently seeking a **Customer Service Advisor** at our South Molton site.

**The position of Customer Service Advisor involves**:

- You will be required to work closely with our customers to ensure the smooth running of the operation as a whole.
- Inputting information onto spreadsheets and customer systems.
- Liaising between customers and delivery drivers.
- Monitoring deliveries and taking appropriate action to solve any queries.
- Looking after individual clients to ensure they are updated on their deliveries.
- Keeping Network members updated via portal systems.
- Monitoring depot messages from customers and network members.
- Helping with KPI information analysis.
- Building relationships with customers.

**Essential skills required for Customer Service Advisor**:

- Previous experience of working within a transport environment is advantageous, but not essential.
- Ability to communicate at all levels.
- Strong geographical knowledge of the UK.
- Excellent organisational skills and prioritising workload.
- Attention to detail is critical and working to deadlines daily.
- Solution driven and Flexible approach to your work.
- Able to work as part of a team and on your own initiative.
- Computer literate.
- MS packages to include, Word, Excel, and Outlook.

**Why Gregory Distribution?**
- **Salary for Customer Service Advisor between £22,000pa to £24,000pa depending on experience.**:

- **Hours of work are Monday - Friday, 08:00hrs - 17:00hrs.**:

- **Additional holiday purchasing scheme**:

- **Retail discounts with Hapi**:

- **Retail Trust Wellbeing Support**:

- **Opportunity to develop your career within an expanding business.**:

- **Excellent holiday allowance and company benefits.**:

- **Life assurance, pension and sickness scheme**:

- **Christmas Savings Club**:

- **Black Circle Tyre discount***:

- **Leading industry qualifications**:

- **Mobile phone discounts**:

- **This vacancy is not entitled to the employee referral scheme.**:

- **Free Uniform.**:

- **Strong culture of teamwork.**

**The Gregory Group require all applicants to be eligible to work in the UK with no restrictions, as we are unable to offer sponsorship/work visas. You will be required to provide proof of Right to Work at interview stage.**

**Note to recruitment agencies**:We prefer to recruit direct, but we do have a Preferred Supplier List for when we need a helping hand. We’ll be in touch if we need you.

*Subject to terms and conditions

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Store discount

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- South Molton, EX36 4HP: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: R003936



  • South East, United Kingdom Hamilton Woods Full time

    Customer Service Advisor Temporary, 2 months+ £17 Umbrella Medway Hamilton Woods Associates are currently recruiting for a Customer Service Advisor on a temporary basis, for an organisation based in Medway. Duties and Responsibilities of the Customer Service Advisor: Manage and monitor the Customer Service inbox Act as first point of contact Log and...


  • South Shields, United Kingdom CV-Library Full time

    We are looking for a Customer Service Advisor to join the team of a well established organisation in th South Tyneside area, offering a temporary position and the chance to gain even more experience in the customer service sector. Customeer Service Advisor Monday to Friday £13-14ph paid weekly South Tyneside (NE32) Temporary As a Customer...


  • South Shields, United Kingdom Think Recruitment Full time

    We are looking for a Customer Service Advisor to join the team of a well established organisation in th South Tyneside area, offering a temporary position and the chance to gain even more experience in the customer service sector.Customeer Service AdvisorMonday to Friday£13-14ph paid weeklySouth Tyneside (NE32)Temporary As a Customer Service Advisor, your...


  • South Molton, Devon, United Kingdom Wiltshire Farm Foods Full time

    As a key member of the Wiltshire Farm Foods team, you will play a vital role in providing exceptional customer service to our elderly clients.We are seeking an organized and efficient individual to join our team as a Customer Services Advisor. This role is responsible for taking telephone and internet orders, making outbound calls to customers and prospects,...

  • Service Advisor

    7 days ago


    South Hampstead, United Kingdom CV-Library Full time

    Service Advisor - Must have motor industry experience Hampstead Up to £28k basic + bonus, OTE £36k uncapped Monday - Friday, 8am - 6pm, 1 in 4 Saturdays, 8.30am - 1pm OC19427 We are looking for an experienced Service Advisor to join the team of a successful motor dealership in Hampstead. The successful candidate will be responsible for ensuring...

  • Customer Advisor

    6 months ago


    South Normanton, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Paversteam in Mansfield on a 12 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who want to give an amazing...


  • South Molton, Devon, United Kingdom Titan Recruitment (South) Ltd Full time

    Job Title: Parts Advisor SpecialistAbout the Role:We are seeking a skilled Parts Advisor Specialist to join our team at Titan Recruitment (South) Ltd. As a key member of our team, you will be responsible for helping customers and clients order the correct motor parts with a seamless end-to-end experience.The Key Responsibilities:* Assist customers with...


  • South Shields, United Kingdom JML Full time

    JML Customer Service Advisor **Location**:South Shields Tyne Dock, Tyne & Wear** **Monday to Thursday between the hours of 9am to 5pm & Fridays 8am to 4pm** **(37.5 hours per week) **excluding 30-minute lunch breaks** Starting salary £22,308 + Benefits 25 days annual leave, plus bank holidays Do you have what it takes to provide excellent customer...


  • South West London, United Kingdom TrustFord Full time

    Department: - Aftersales, Service Advisor**Location**: - Wimbledon, South West LondonSalary Range: - Hourly rate from £12.35 plus bonus, 33 days holiday, Life Assurance and other great Company benefitsContract Type: - Permanent **We enjoy working together and can always rely on each other’s support.** We like the people we work with and respect how...


  • South Normanton, United Kingdom Alliance Healthcare Full time

    **About The Role**: We are looking for someone with a passion for customer service to join our customer service team, based in South Normanton in Derbyshire. This is a fast paced telephone based role so we are looking for people who love talking to people! - Processing customer order requests in an accurate and timely manner - Responding to customers’...

  • Service Advisor

    7 months ago


    South Croydon, United Kingdom Newton Honda Full time

    Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service department. This is a full-time position with competitive pay and benefits. **Duties**: - Greet...


  • South Molton, Devon, United Kingdom Wiltshire Farm Foods Full time

    At Wiltshire Farm Foods, we are committed to delivering exceptional customer service to our elderly clients. As a Customer Services Advisor, you will play a critical role in achieving this goal.We are seeking an organized and efficient individual who is passionate about customer service and has experience in a customer-facing role. The successful candidate...

  • Customer Advisor

    6 months ago


    South Lanarkshire, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 18 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Parkhead** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Customer Advisor

    6 months ago


    South Lanarkshire, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Full time - 36.75 hours per week** **Permanent Contract** **Shifts available Monday - Friday, 6.00am - 5.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Parkhead Glasgow** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...


  • South Molton, United Kingdom Owen Daniels Consultancy Full time

    Are you a customer service professional with a strong background in service aerospace customers? If so, are client who specialise in providing advanced components and systems for highly regulated industries would be interested in your skillset!This role is working as a member of the customer service team responsible for managing a nominated group of...


  • South Molton, United Kingdom Owen Daniels Consultancy Full time

    Are you a customer service professional with a strong background in service aerospace customers? If so, are client who specialise in providing advanced components and systems for highly regulated industries would be interested in your skillset! This role is working as a member of the customer service team responsible for managing a nominated group of...


  • South Molton, United Kingdom CV-Library Full time

    Are you a customer service professional with a strong background in service aerospace customers? If so, are client who specialise in providing advanced components and systems for highly regulated industries would be interested in your skillset! This role is working as a member of the customer service team responsible for managing a nominated...

  • Property Advisor

    7 months ago


    South Molton, United Kingdom Webbers Full time

    We are seeking an energetic and above all, enthusiastic individual to join our well established and successful South Molton office as a Property Advisor The role will require exceptional client care skills and initiative to promote pro-actively promote Webbers and Fine & Country brand, which are both based in our centrally located offices in the town...


  • South Nutfield, Surrey, United Kingdom YourRecruit Full time

    Customer Services Advisor Wanted! 🌟 Are you a customer service pro looking for an exciting new role? Join a dynamic health tech company in Redhill and make an impact in a rapidly growing team! Why Apply? 💰 Salary: ~£25,000 🕒 Hours: Mon-Fri, 9:00-5:00 📍 Location: Redhill (own transport needed) Perks You’ll Love ✨ 24 days holiday + bank...


  • South Nutfield, Surrey, United Kingdom CV-Library Full time

    Customer Services Advisor Wanted! 🌟 Are you a customer service pro looking for an exciting new role? Join a dynamic health tech company in Redhill and make an impact in a rapidly growing team! Why Apply? 💰 Salary: ~£25,000 🕒 Hours: Mon-Fri, 9:00-5:00 📍 Location: Redhill (own transport needed) Perks You’ll...