Customer Service Advisor
6 months ago
**Repair Administrator - Portuguese Speaking**
**Location: Burscough / Ormskirk**
**Salary: £23,300**
**Contract Type: Perm**
**Position Type: Full Time**
Direct Accident was formed in 1996 to assist clients who had been involved in road traffic accidents caused by another party. In that time, we have helped thousands of clients by taking away the worry and inconvenience that inevitably result from an accident caused by somebody else.
We are currently recruiting for a **Repair Administrator - Portuguese Speaking **to join our fantastic Repairs team in Ormskirk. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.
You will be responsible for dealing with the vehicle damage element of a claim, to receive engineers reports and discuss the content with the client and the associated garage, to authorise repairs, arrange storage, and disposal of vehicles as appropriate.
We are looking for someone who is positive, energetic and enthusiastic, a problem solver and someone who can work as part of a tight team and using their own initiative. You will be responsible for ensuring that you provide an excellent service to your stake holders and ensure that everyone has a positive experience by delivering an outstanding service.
If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you.
**Responsibilities to include**:
- Receive and process new engineers reports
- Contact clients to discuss the content of the report regarding their vehicle.
- Deal with any valuation disputes
- Carry out checks and authorise repairs to vehicles where appropriate
- Ensure storage of a vehicle is kept to a reasonable duration and that a vehicle is moved out of storage as soon as is practicable.
- Arrange disposal of written of vehicles where necessary.
- Offer back up claims handling to the new claims team during busy periods.
- Effectively communicate decisions to offer Uninsured Loss or Cash in Lieu of repairs to clients as an alternative to repairs where necessary and appropriate.
- Undertake any other reasonable task to ensure the efficient operation of the business
**About You**:
- Portuguese and English speaking is essential
- Excellent attention to detail
- Patience and empathetic with good self-motivation and the ability to work alone and as part of a team.
- Proactive, confident, and professional
- Excellent written and verbal communication skills
**What we offer in return**:
We offer a clean professional office working environment in Ormskirk. A competitive salary including 22 days holiday allowance plus 8 bank holidays. Employee Assistant Programme. Workplace pension scheme. The opportunity to develop a rewarding and successful career.
**Job Types**: Full-time, Permanent
**Salary**: £23,300.00 per year
Schedule:
- 8 hour shift
Work Location: In person
-
Customer Service Advisor
6 months ago
Burscough, United Kingdom DS Smith Full timeAn exciting opportunity has arisen for a Customer Service Advisor to join our Sales Department at our Burscough manufacturing site. You’ll be working as part of an established team with a focus on delivering a world-class customer service in a fast-paced environment. Our aim is to delight our customers, grow our business and contribute towards achieving...
-
Customer Service Advisor
6 months ago
Burscough, United Kingdom Digby Morgan Full timesummary - _ burscough, north west_ - _ £16.21 per hour_ - _ temporary_- specialism - secretarial & admin- reference number - PR-1253002 - job details Are you an experienced Administrator? Do you consider yourself to be personable and an asset to a busy team? Are you based in or around Burscough? We have a temporary Customer Service Advisor role available...
-
Customer Service Advisor
6 months ago
Burscough, United Kingdom Direct Accident Management Ltd Full time**Customer Service Advisor - PORTUGUESE SPEAKING** **Location: Burscough, Ormskirk** **Salary: £22,500 per annum** **Contract Type: Permanent** **Hours: Monday to Friday 8:00am - 6:00pm including 1 in 3 weekends plus bank holidays on a rota** Direct Accident was formed in 1996 to assist clients who had been involved in road traffic accidents caused by...
-
Customer Service Administrator
6 months ago
Burscough, United Kingdom Digby Morgan Full timesummary - _ burscough, north west_ - _ £16.21 per hour_ - _ temporary_- specialism - secretarial & admin- reference number - PR-1234348 - job details Are you an experienced Administrator? Do you consider yourself to be personable and an asset to a busy team? Are you based in or around Burscough? We have a temporary Customer Service Advisor role available...
-
Customer Service Advisor
6 months ago
Burscough, United Kingdom Direct Accident Management Ltd Full time**Fast Track - Medical File Handler** **Location: Burscough, Ormskirk** **Salary: £Competitive** **Contract Type: Perm** **Position Type: Full Time** **Hours: Monday to Friday 9-5** PALS (Professional and Legal Services) is a medical legal agency. We are currently recruiting for a **Fast Track** **Medical File Handler **to join our fantastic Medical...
-
Customer Service Advisor
6 months ago
Burscough, United Kingdom Direct Accident Management Ltd Full time**Fast Track - Medical File Handler** **Location: Burscough, Ormskirk** **Salary: £Competitive** **Contract Type: Perm** **Position Type: Full Time** **Hours: Monday to Friday 9-5** PALS (Professional and Legal Services) is a medical legal agency. We are currently recruiting for a **Fast Track** **Medical File Handler **to join our fantastic Medical...
-
Customer Service Advisor
6 months ago
Burscough, United Kingdom Direct Accident Management Ltd Full time**Taxi Fleet Coordinator** **Location: Burscough** **Salary: £23,800** **Contract Type: Permanent** **Position Type: Full Time Monday to Friday 8am - 5pm** Direct Accident was formed in 1996 to assist clients who had been involved in road traffic accidents caused by another party. In that time, we have helped thousands of clients by taking away the...
-
Parts Advisor
6 months ago
Burscough, United Kingdom Clarke & Pulman Full timeClarke & Pulman are currently looking for a parts advisor to join the team. In this role, you will be working as part of a team to help our own mechanics and customers find the parts they need. You will serve customers in store, and over the phone, building long-term rapport. You will also manage stock, using a stock control system. **Job Types**:...
-
Customer Service Assistant
7 months ago
Burscough, United Kingdom Aqua Cure Full timeYou’ll be working for a company that values its employees as a prized long-term asset, by maximizing your potential with ample opportunities for development and promotion, we all win! Our vision is to be the best in the business and it’s our people who make us so. The office based role is the perfect opportunity to provide best in class customer...
-
Customer Service Representative
6 months ago
Burscough, United Kingdom Care Surgical Ltd Full timeAs an Account Manager for this rapidly growing medical device company, you will be responsible for developing strong relationships with our current customers, processing all inbound customer enquiries and anticipate and resolve our customer’s needs. **Responsibilities**: - Building long-term relationships with customers - Updating and managing online...
-
Customer Services Coordinator
7 months ago
Burscough, United Kingdom DS Smith Full timeDS Smith is a leading provider of sustainable fibre-based packaging worldwide and is supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and industrials. Through our purpose of ‘Redefining Packaging for a Changing World’ and our Now and Next...
-
Claims Advisor
6 months ago
Burscough, United Kingdom Direct Accident Management Ltd Full time**Claims Advisor** **Location: Burscough / Ormskirk** **Salary: £20,000 per annum** **Contract Type: Perm** **Position Type: Full Time** **Hours: 35 hours per week, Monday to Friday 8am to 4pm, and 11am to 7pm rotating weekly, one weekend a month (Saturday 1 day, or 2 x ½ day Sundays)** Direct Accident was formed in 1996 to assist clients who had...
-
Claims Advisor
6 months ago
Burscough, United Kingdom Direct Accident Management Ltd Full time**Claims Advisor** **Location: Burscough / Ormskirk** **Salary: £20,000 per annum** **Contract Type: Perm** **Position Type: Full Time** **Hours: 35 hours per week, Monday to Friday 8am to 4pm, and 11am to 7pm rotating weekly, one weekend a month (Saturday 1 day, or 2 x ½ day Sundays)** Direct Accident was formed in 1996 to assist clients who had...
-
Customer Service
6 months ago
Burscough, United Kingdom Aqua Cure Full timeAqua Cure, a reputable name in the water treatment industry, is seeking a Customer Service & Sales Assistant to join our dynamic team. In this role, you will play a crucial role in assisting our customers with their enquiries and providing exceptional service. We are looking for a motivated and customer-focused individual who has excellent communication...
-
Customer Service and Sales Assistant
6 months ago
Burscough, United Kingdom Aqua Cure Full timeAqua Cure manufactures and supplies water treatment systems and products, mainly B2B, across a range of sectors from Hospitality to Domestic. Our products range from domestic water filters to purpose designed and engineered treatment plants. Based in Burscough near Ormskirk in a purpose built facility employing around 50 people. You’ll be working for a...
-
Customer Service/sales Supervisor
6 months ago
Burscough, United Kingdom Aqua Cure Full timeYou’ll be working for a company that values its employees as a prized long-term asset, by maximizing your potential with ample opportunities for development and promotion, we all win! Our vision is to be the best in the business and it’s our people who make us so. The office based role is the perfect opportunity to provide best in class customer service...
-
Customer Services and Order Processing
6 months ago
Burscough, United Kingdom BT Local Business Full time**Start a new career with us at BT Local Business** No prior experience is required, we will provide training to build you career. **Customer Services and Order Processing Package**: - Start salary of £21,500, reviewed as you advance in your career with and of bonus upto £1800 per year. Reviewed in April 24 - Completion of the BT Training academy, gain...
-
Customer Services and Order Entry
6 months ago
Burscough, United Kingdom BT Local Business Full time**Start a new career with us at BT Local Business** No prior experience is required, we will provide training to build you career. **Customer Services and Order Entry Package**: - Start salary of £23,000 rising to £24,000 after training to be discuss in the interview along with bonus scheme. - Completion of the BT Training academy, gain a globally...
-
Order Taker
6 months ago
Burscough, United Kingdom Famous Brand Wholesale Ltd Full timeAs a customer services/ telesales you'd be working within a small team & working closely to the sales director. You would be the voice of the Company, therefore a desire to deliver extraordinary customer service is a must, as well as the ability to handle customer concerns and develop an exceptional resolution. **Key Duties and Responsibilities**: -...
-
Customer Services Team Leader/supervisor
7 months ago
Burscough, United Kingdom Direct4Pet - Black Cat Medicines Limited Full time**Company description** Direct4Pet is a leading Internet Veterinary Pharmacy and Ecommerce Retailer of Pet Products located in Burscough Lancashire. We are part of Black Cat Medicines Limited which was originally established within a Lancashire based Veterinary Surgery in 1985. **Job description** The role will be office based and will involve working...