Patient Access Coordinator

5 months ago

London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

An exciting opportunity has arisen to join the Radiology Department as a Patient Access Coordinator. This vacancy is a permanent, full time (37.5 hours per week, cross site) Band 3 role. This role includes covering Radiology reception areas. Weekend work is mandatory.

Please note that the shift pattern varies and can range from 07:45 - 19:30 and includes weekends on rotational rota basis.

We are looking for enthusiastic and patient focused individuals, with good communication skills, an ability to work effectively both as part of a team as well as independently and able to work under pressure.

You will be working along side a team to which provides a comprehensive administrative and clerical service within the main X-ray, Ultrasound, Computered Tomograpghy (CT), Magnetic Resonance imaging (MRI), and X-ray department to welcome patient and book in patients at our reception areas. Applicants must be able to communicate effectively with patients and members of staff at all levels and demonstrate excellent customer care skills. The ability to work shift patterns and work as effectively as part of a team is essential.

PermanentPatient Access Coordinator - Band 3 Positions

An exciting opportunity has arisen within the Radiology Service.

The Imaging Radiology service employs over 185 staff and currently operates sub-modalities across both sites inclusive of CT, MRI, Ultrasound, Pain Film X-Ray, Fluoroscopy and Interventional Radiology. In addition Radiology manages locations within the Evelina Unit for specialist Paediatric scanning and several areas within the Cancer Centre outpatients Department.

The Patient Access Co-ordinator will be the first point of contact for patients and service users providing an in depth knowledge of outpatient and inpatient scheduling procedures for their speciality.

The Patient Access Co-ordinator will liaise closely with the clinical team and speciality management teams to ensure patients receive timely and
appropriate appointments according to their care pathway.

This role includes weekends.

At Guy's and St Thomas' you’ll be surrounded by an exceptional team of supportive colleagues. Their skill, passion and pride in what they do will inspire you and their encouragement will give you confidence. Our staff surveys tell us that people enjoy working here. We consistently feature as one of the top trusts in the country to work for and are proud to have the Investors in People Gold Standard.

Main Duties
- Act as the first point of call for all patient access queries to the Trust.
- On receipt of all new referral letters ensure that the vetting process has

been followed in line with departmental guidelines.
- Be responsible for the scheduling of outpatient, elective admissions and all associated appointments according to clinical urgency and length of wait in accordance with departmental procedures and Trust Policies.
- Liaise with patients prior to their hospital visit to ensure that a mutually

convenient date and time is agreed.
- Ensure that patients are appropriately reminded of their appointments.

This may include sending reminder letters or contacting patients by
telephone, up to seven days before their visit to re-confirm attendance in
line with departmental protocols.
- Ensure that departmental standards are met for patients receiving

notification or acknowledgement of their visit.
- Provide a courteous and efficient point of contact for patients both face to

face and over the telephone.
- Ensure that each patient is treated as an individual and their individual

**needs are met (ie**: appropriate support is in place for their appointment,
such as interpreting support).
- Cover reception and Face to Face areas and covering weekend shifts.

  • Patient Access Coordinator

    2 months ago

    London, Greater London, United Kingdom London Bridge Hospital Full time

    Exciting Opportunity: Patient Access Coordinator at London Bridge Hospital We are looking for a committed Patient Access Coordinator to become part of our vibrant team at London Bridge Hospital. As an essential member of our Patient Access division, you will be instrumental in delivering exceptional service to our patients. Your duties will encompass...

  • Patient Access Coordinator

    2 months ago

    London, Greater London, United Kingdom London Bridge Hospital Full time

    Exciting Opportunity: Patient Access Coordinator at London Bridge Hospital We are looking for a committed Patient Access Coordinator to become part of our vibrant team at London Bridge Hospital. As an essential member of our Patient Access division, you will be instrumental in delivering exceptional service to our patients. Your duties will encompass...

  • Patient Access Coordinator

    4 weeks ago

    London, Greater London, United Kingdom London Bridge Hospital Full time

    Exciting Opportunity: Patient Access Coordinator at London Bridge Hospital We are looking for a committed Patient Access Coordinator to become a vital part of our enthusiastic team at London Bridge Hospital. In this essential role within our Patient Access division, you will be instrumental in delivering exceptional service to our patients. Your duties...

  • Patient Access Coordinator

    4 weeks ago

    London, Greater London, United Kingdom London Bridge Hospital Full time

    Exciting Opportunity: Patient Access Coordinator at London Bridge Hospital We are looking for a committed Patient Access Coordinator to become part of our vibrant team at London Bridge Hospital. As an essential member of our Patient Access division, you will be instrumental in delivering exceptional service to our patients. Your duties will encompass...

  • Patient Access Coordinator

    4 weeks ago

    London, Greater London, United Kingdom London Bridge Hospital Full time

    Exciting Opportunity: Patient Access Coordinator at London Bridge Hospital We are looking for a committed Patient Access Coordinator to become part of our vibrant team at London Bridge Hospital. As an essential member of our Patient Access division, you will be instrumental in delivering exceptional service to our patients. Your duties will encompass...

  • Patient Access Coordinator

    2 months ago

    London, Greater London, United Kingdom London Bridge Hospital Full time

    Exciting Opportunity: Patient Access Coordinator at London Bridge Hospital We are looking for a committed Patient Access Coordinator to become a vital part of our enthusiastic team at London Bridge Hospital. In this essential role within our Patient Access division, you will be instrumental in delivering exceptional service to our patients. Your duties...

  • Patient Access Coordinator

    2 months ago

    London, Greater London, United Kingdom London Bridge Hospital Full time

    Exciting Opportunity: Patient Access Coordinator at London Bridge Hospital We are looking for a committed Patient Access Coordinator to become a vital part of our energetic team at London Bridge Hospital. In this pivotal role within our Patient Access department, you will be essential in delivering outstanding service to our patients. Your duties will...

  • Patient Access Coordinator

    4 weeks ago

    London, Greater London, United Kingdom London Bridge Hospital Full time

    Exciting Opportunity: Patient Access Coordinator at London Bridge Hospital We are looking for a committed Patient Access Coordinator to become a vital part of our energetic team at London Bridge Hospital. In this pivotal role within our Patient Access department, you will be essential in delivering outstanding service to our patients. Your duties will...

  • Patient Access Coordinator

    5 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    The Patient Access Coordinator is an important member of the Neurophysiology team, working with other administrators, clinical physiologists and consultant neurophysiologists to provide the best care possible for patients attending the service for their diagnostic tests. The Patient Access Coordinator will be the first point of contact for patients and...

  • Patient Access Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has become available in the Specialist Ambulatory Services at Guy's and St Thomas' NHS Foundation Trust (GSTT), and we are seeking to recruit an enthusiastic, skilled and motivated individual to join our team. This full-time post involves working as a Patient Access Coordinator for the Clinical Genetics Team, working within the wider...

  • Patient Access Coordinator

    6 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    Centralised Outpatients department is looking for a new Patient Access Coordinator to join our busy team at St Thomas's Hospital. This is an exciting and challenging role in which you would have the opportunity to make a direct positive impact on the patient experience and care. We can offer you opportunities for personal development within our friendly and...

  • Patient Access Coordinator

    5 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Radiology Department as a Patient Access Coordinator. This vacancy is a full time (37.5 hours per week, cross site) Band 3 role. This role includes covering Radiology reception areas. Weekend work is mandatory. Please note that the shift pattern varies and can range from 07:45 - 19:30 and includes weekends on...

  • Patient Access Coordinator

    5 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Radiology Department as a Patient Access Coordinator. This vacancy is a Fixed Term, 12 months, full time (37.5 hours per week, cross site) Band 3 role. This role includes covering Radiology reception areas. Weekend work is mandatory. Please note that the shift pattern varies and can range from 07:45 - 19:30 and...

  • Patient Access Coordinator

    4 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    We are looking for enthusiastic and motivated people to come and work for us as patient access coordinators in our Oncology Outpatients Unit. Previous applicants need to apply. The patient access coordinator role includes the duties below but is not limited to, please see Job description for further information. The Patient Access Co-ordinator will be the...

  • Patient Access Coordinator

    5 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    We are looking for an enthusiastic and hard-working person with a positive attitude and excellent people skills to join our busy but dedicated Gynaecology team. The whole clinic team work together to ensure the best possible experience not only for our patients, but also for our staff. We are a supportive and caring team and encourage our staff to develop...

  • Patient Access Coordinator

    5 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a passionate and enthusiastic individuals to provide a high level of administrative support as a; - Patient Access Co-Ordinator within the Radiotherapy Department. We offer a supportive environment where your contribution is valued and your development is encouraged. We support each other and constantly strive to look...

  • Patient Access Coordinator

    5 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    We are looking for enthusiastic and motivated people to come and work for us as patient access coordinators in our Oncology Outpatients Unit. Please note working from home is not an option as we are highly operational and part of a patient facing team. Previous applicants need to apply. The patient access coordinator role includes the duties below but is...

  • Patient Access Coordinator

    4 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    We are looking for enthusiastic and motivated people to come and work for us as patient access coordinators in our Oncology Outpatients Unit. Please note working from home is not an option as we are highly operational and part of a patient facing team. Previous applicants need to apply. The patient access coordinator role includes the duties below but is...

  • Patient Access Coordinator

    5 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a passionate and enthusiastic individuals to provide a high level of administrative support as a; - Patient Access Co-Ordinator within the General Medicine Department. We offer a supportive environment where your contribution is valued and your development is encouraged. We support each other and constantly strive to...

  • Patient Access Coordinator

    2 months ago

    London, Greater London, United Kingdom London Bridge Hospital Full time

    Job Title: Patient Access OfficerWe are seeking a highly skilled and organized Patient Access Officer to join our team at London Bridge Hospital. As a Patient Access Officer, you will play a vital role in delivering exceptional patient care and ensuring a seamless patient journey.Key Responsibilities:Provide a comprehensive range of administrative services...