Operations Officer
5 months ago
**Blue Light Card Foundation**
**The Role and the Team**
Blue Light Card Foundation is seeking a new member to join our team to support the administration of Blue Light Card Foundation’s operations and seamless flow of information and activities within the organisation.
You’ll provide administrative and logístical support to the Blue Light Card Foundation and will support the smooth running and efficiency of Blue Light Card Foundations operations. Some of the role will include coordinating board meetings, managing financial administration, handling correspondence, and supporting various operational aspects. You’ll be a key part of the team, working to strengthen the Blue Light community through upholding the foundation's operations and supporting in achieving its mission.
**What You’ll Do**
- Serve as the first point of contact for internal and external queries regarding HR, finance, and operations, responding in a timely and professional manner
- Contribute to developing and updating foundation policies and procedures, coordinating with the wider Blue Light Card People Team
- Maintain records and staff information, including updating trackers, spreadsheets, and personnel files while ensuring the handling of sensitive personal information
- Oversee the Foundation’s calendar, scheduling all aspects of board and Trustee meetings
- Coordinate with various team members and external parties to ensure seamless scheduling which could include any essential documentation such as presentations and reports
- Assist in coordinating staff training and development, communicate eLearning opportunities to staff, and update records of training and development
- Handle the processing of invoices, reimbursements, and maintain meticulous financial records to ensure transparency and accountability in financial operations
- Collaborate closely with the external Finance team to ensure the timely and accurate processing of payments for grantees, credit card payments, and supplier invoices. Maintain a robust system for tracking foundation expenditure to ensure financial stability
**What You’ll Bring**
- Experience in a similar operations role in a charity ideally using Saleforce
- Strong planning skills including high attention to detail, critical thinking, multi-tasking and problem solving
- Proven experience in building and maintaining relationships with stakeholders internally and externally
- Highly proficient and experienced in Office365 packages especially Word, PowerPoint, Outlook and Excel
- Ability to think on your feet and adapt quickly to challenges
- Collaborative mindset, working across boundaries for collective success, actively listening, involving, and learning from others
- Passion, confidence, creativity and new ideas, playing a vital role in helping us transform the wellbeing space for the Blue Light community
- Ability to work to deadlines, demonstrating flexibility, adaptability, and self-motivation
**Our Culture**
Our Blue Light Card Foundation culture is built around our members who are at the heart of everything we do. Our people are integral to help deliver life-enhancing local and national projects, through grants, to support the wellbeing of the incredible Blue Light community. We’re committed to creating a place that our team love to work, and people want to join.
The Blue Light Card Foundation allows us to go further in helping our members. We are committed; we are supportive; we empower and we understand. Our values underpin our vision; working towards a future where every member of the Blue Light community, both past and present, feels empowered, supported and heard.
We work as a team and try to have a bit of fun while we do it, so even if you’re not expected to be in the office every day - you may just want to be We work alongside our Blue Light Card colleagues at the HQ in Cossington. It's a great place to be with free onsite parking, gym, table tennis, pool table, TV and video games and free on-site refreshments and snacks.
**What We Offer**
- Hybrid working and flexible hours
- Free onsite parking
- 25 days plus public holidays, buy and sell and an additional day off for your birthday
- Great social events e.g., Christmas party, family fun day, summer party, sports matches
- Relaxed dress code and modern office space (games area, chill-out areas, book club, free coffee/tea/soft drinks/snacks)
- Onsite gym (including access to free HIIT & stretch classes)
- Learning and development opportunities
- Group auto-enrolment pension plan
- Enhanced maternity, paternity, sick pay
- Company funded private medical insurance
- Healthcare cashback plan
- Employee assistance programme (including mental health support)
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